Aurum Account Manager

Join Aurum as an Account Manager and lead business growth across Canada. This full-time in-person role focuses on developing client relationships and maximizing account potential.

As an Account Manager at Aurum, you will report to the Sales Manager while building long-term relationships within the commercial, residential, and post-construction sectors. Your responsibilities include understanding client needs, coordinating with internal teams, and identifying growth opportunities through upselling and cross-selling services.

Key Responsibilities:

• Serve as primary contact for assigned client portfolios

• Develop a strong understanding of each client's business objectives

• Identify upselling and cross-selling opportunities

• Coordinate with internal teams to meet client commitments

• Prepare performance reports and renewal proposals

Requirements:

• Minimum of 3 years in account management

• 3+ years in service or operations industry

• Strong relationship management skills

• Proficiency in CRM software like Salesforce

• Ability to track account-level KPIs and metrics

Drive success in client relationships and achieve account growth at Aurum.
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