Strategic Account Manager

Take your commercial skills to the forefront as Terminal's Strategic Account Manager based in Toronto. Drive client expansion, renewals, and cultivate executive relationships in a high-impact role.

Terminal is seeking a Senior Strategic Account Manager to spearhead growth within our enterprise accounts. This pivotal position owns scaling and renewal forecasts while developing the necessary systems for future success. Collaborating closely with a Customer Success Manager and Customer Engineer, you will ensure that our enterprise clients receive exceptional value from our telematics data infrastructure.

Key Responsibilities:

• Own the renewal and expansion forecast for accounts

• Build and maintain the account plan from day one

• Lead pricing proposals and negotiate order forms

• Conduct bi-weekly checks on executive relationships

• Activate renewal processes at early risk signals

Requirements:

• 5+ years in enterprise account management with technical products

• Experience owning $1M+ renewal portfolios

• Proven negotiation skills with executive stakeholders

• Knowledge of data pipelines and API products

• Strong ability to lead structured expansion motions

Achieve remarkable growth and establish a foundational playbook for future Strategic Account Managers at Terminal!
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