Account Manager, Retail

Company Name: Merrithew International

Job Title: Account Manager, Retail

Reports to: Senior Sales Director, Retail

Category: Full Time - Permanent, Hybrid

Position Location: 1271 Tapscott Road, Scarborough, Ontario.

Opportunity: This is an existing position

Compensation: $60,000.00 - $65,000.00 plus commission

Merrithew® is the global leader in mindful movement, the company behind the STOTT PILATES® Movement System™ and a growing portfolio of leading movement education and equipment brands, including Align-Pilates and theGYROTONIC®organization. Since 1988, Merrithew has trained more than 100,000 instructors in over 135 countries and developed premium equipment and science-based education trusted by leading studios, rehabilitation centers and fitness professionals.

Merrithew supports instructors, studio owners and wellness leaders with a complete ecosystem to thrive, including training, equipment, digital resources, business tools and a global network of peers. Its vision is to transform lives through intentional, inclusive movement, shaping the next era of mindful movement through innovation, purpose and a commitment to professional excellence.

GYROTONIC®andGYROKINESIS®are registered trademarks.

• Community – Culture of belonging, encourage connections and engagement
• Passion – Be present, enthusiastic, energetic, committed to purpose, inspiring
• Boldness – Act with courage, change the norm, never settle for “just ok”
• Customer-Centric – Our Vision is fulfilled through our Trainers, Partners and end-customers.
• Accountability – Act like owners, own the results
• Innovation – Delivering the best, highest-quality products, programs and services

Reporting to the Senior Sales Director, Retail, this individual managers some of the company's key Retail Accounts including the Costco portfolio of accounts, and Dick's sporting Goods while also looking for new growth opportunities. The role comes with CSR support that will handle order entry, inventory, maintenance, advance shipping notifications, customer service, mis-shipments, returns and liaising with the Finance Team for any invoicing/accounting issues specific to the Account Manager's key accounts.

• Meet and exceed annual sales targets.
• Optimize placement and increase sales of Merrithew™ brands on specified Retail partner E-Commerce platforms
• Engage with current buyers to gain a better understanding of their business, unique account-specific sales opportunities, how they communicate with their customers and to find any cross-channel sales opportunities
• Work with Senior Sales Director on annual projections, by account, including growth strategy
• Analyze sell thru of product assortment, pull monthly sales reports and oversee inventory management, where necessary
• Visit key buyers where and when appropriate
• Work to secure in-store product placement, where appropriate
• Create and implement monthly and event-specific promotions for all in-store and E-Commerce partners
• Notify partners of all new releases and discontinued items, with admin support
• Responsible for the Sales, growth, order entry, processing returns and credit memos for select occasional direct Retail accounts as listed in the CSR Account Listing Master file
• Participate in best-practices training programs offered by vendor partners including off site training or webinars
• Work with Senior Sales Director to ensure a smooth introduction and set-up of new accounts to the functional teams – like Shipping, Operations or Finance - or to review major upcoming account-specific promotions
• Update Senior Sales Director on any issues with account activity so they may be escalated to internal key stakeholders in IT, shipping, inventory management and finance where and when necessary
• Keep up-to-date account/lead information in CRM
• Follow up on leads assigned in CRM and those that are sent via retail @merrithew
• Participate in trade shows as requested and follow up with leads where required
• Other tasks as required

• Conduct research to determine new channel-specific opportunities and visit and/or contact where appropriate, to develop new business
• Assist with deal…