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SaaS Sales Customer Success Management Account Manager

Strategic SaaS Account Manager

Job in Toronto, Ontario, C6A, Canada
Listing for: Triwill Group
Full Time position
Listed on 2026-09-03
Job specializations:
  • Sales
    SaaS Sales, Customer Success Management, Account Manager
Salary/Wage Range or Industry Benchmark: 105000 - 127000 CAD Yearly CAD 105000.00 127000.00 YEAR
Job Description & How to Apply Below
Position: Strategic SaaS Account Manager: Growth & Renewals

Pager Duty seeks an Account Manager to oversee a portfolio of existing SaaS customers, driving adoption, renewals, and strategic expansion. You will collaborate with Legal, Sales Operations, and Renewals teams to negotiate renewals and optimize contracts while using health metrics to mitigate risks.

The role blends customer success with sales, requiring strong business acumen and data-driven decision making.

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