Strategic Account Executive

Strategic Account Executive

Hey there! We’re Contact Monkey

Our mission? To power measurable employee engagement worldwide. And we’d love for you to join us!

About the job - Strategic Account Executive

Join the Sales team in a net new position, where you’ll have the opportunity to capture a specific, quantified gap in how we grow inside our own customer base. Many of our existing customers are part of larger organizations: parent companies, holding groups, and franchise networks with sibling business units that Contact Monkey has never touched. We call this net-new whitespace our Go-Get List.

As our first Strategic Account Executive, you'll build and own the motion for converting the Go-Get List into pipeline and closed revenue, reporting directly to the VP of Sales. This is fundamentally a leverage-existing-relationships motion, you'll multi-thread into parent organizations, time outreach to renewal cycles, and work closely with Customer Success, Marketing, and Product to turn trust we've already earned into new business units and entities on the Contact Monkey platform.

• Own and systematically work the Go-Get List in-ICP target business units, prioritizing by band, warmth, and renewal timing
• Multi-thread every target account rather than relying on a single champion, especially within larger operating-division targets
• Time outreach to parent-account renewal cycles to create natural, low-friction entry points into sibling business units
• Deploy a full enablement stack per account, sequencing, proof-of-value packets and executive sponsorship to build trust quickly
• Partner closely with the Account Management/CSM team on the strategic account list, focusing primarily on MM & Enterprise.
• Own organizational account mapping across your territory, researching corporate hierarchy, identifying decision-makers and champions at affiliated entities, and using existing Contact Monkey relationships to navigate into new buying centers
• Own forecasting and reporting on pipeline and bookings for opportunities
• Partner with Marketing and Product to shape messaging, collateral, and business cases specific to expansion-into-whitespace selling

• Upsell and expansion within accounts we already have: additional seats, modules, or add-ons for a business unit that's already a customer. This stays with our Account Management/CSM team
• Renewals, churn risk, and GDR on existing accounts are also owned by Account Management/CSM

• You're a proven closer with 4+ years of full-cycle B2B SaaS sales experience, selling into mid-market or enterprise organizations
• A track record of hitting or exceeding quota in an expansion or land-and-expand motion, you know how to work an installed base, not just open new logos
• Comfort navigating multi-stakeholder deals with several buying centers and contacts per account
• A relationship-led seller skilled at warm-door selling using existing champions, with strong multi-threading instincts
• Experience with organizational account mapping, you can research corporate hierarchy, identify buying centers across subsidiaries and affiliated entities, and build pipeline where the org chart is your roadmap
• A systems-minded builder who's genuinely energized by building a brand-new motion from scratch versus inheriting an existing playbook
• Operates with a high degree of autonomy: you know when to loop in leadership and when to just handle it - you're comfortable navigating cross-functional relationships with CS, Rev Ops, Marketing, and Product without needing a warm handoff to get traction internally
• Highly collaborative and low-ego: quick to loop in CSM, Marketing, and Product, and you take ownership of outcomes, not just activity

• Experience with internal comms…