Inside Sales Associate II

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly,  our people are our greatest asset . We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers.

This position is not eligible for US visa sponsorship.

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JOB DUTIES:

Grow Customer Accounts for Profit

Meet performance targets by growing revenue and increasing the margin of assigned accounts.

Increase order size, grow customer transactions, and leverage pricing tools to

improve margin percentage.

Increase customer base by adding new customers

Identify opportunities and convert customer purchases from competition

Manage all existing accounts through steady communication using the Customer Database

Make Outbound Calls and reach a minimum number of calls every day to present leads.

Build Customer Relationship

Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.

Educate customers about new products and product lines by keeping abreast of new developments in the industry.

Maintain and update customer interactions in the tracking system

Demonstrate Product Knowledge

Apply knowledge of products and/or services and sell it to customers

Explain features and advantages to customers in entire non-technical terms

Stay up to date on new offerings, and technology trends through Industry News, and various other sources.

Create Brand Value - Promote ADI

Leverage ADI Resources, Services, and Programs to educate customers

Provide exceptional shopping experience in-store, by phone, and online.

YOU MUST HAVE:

1 year of Sales Experience

Excellent verbal and written communication skills

Computer literacy skills – Basic Knowledge to Operate Microsoft Office

Desire to be in a Sales role and be accountable for Sales Revenue

WE VALUE:

Prior experience in the Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills

Knowledge of Customer Relationship Management Tools

Candidates who thrive in a fast-paced result-driven environment by meeting and exceeding all goals and targets

Prior distribution experience

Excellent Negotiation Skills

Ability to work as part of a team and autonomously

Highly competitive Sales Skills with a desire to contribute to a winning team/organization

WHAT'S IN IT FOR YOU:

Monday to Friday working hours - no weekends

Opportunity to progress within a global business

The typical base salary for this role, ranges from CAD $40,000 to $56,000 per year but varies by specific work location. Within a range, Resideo determines base pay for an individual based on various factors, including market conditions, skills, and experience

You are eligible to participate in a Sales Incentive Plan (SIP). This incentive is considered variable incentive pay. You can earn an annual sales incentive which is expressed as a percentage (42.86%) of your annual salary. This amount will be prorated based on your hire date. Attaining your sales targets will allow you to achieve 100% of your variable incentive pay.

However, over driving those targets will enable you to increase your variable incentive pay for the SIP performance period.

ADI is a leading global distributor and solutions provider of security, AV, and smart living…