On behalf of our client, we are seeking an energetic and results-oriented sales expert to join our fastest growing and most strategically focused segment of the business - Home Consumer. The role boasts variety with a key focus on new business development and account management. In this role, you will cover a vast region and be completely field based and working with our showroom partners.
You will manage a large portfolio of products, services and solutions and will play a crucial role in developing and maintaining long-term customer relationships.
Your Impact
- Contribute to Sales Performance by achieving sales targets both at multi-segment (covering both B2C and B2B) and multi-channel level.
- Maintain good product knowledge and ensure an outstanding customer experience
- Localize and sell the Total Wellness solution through partnerships and customizing solution packages to specific market needs
- Working with the Marketing Department, define the local segment market strategy in terms of commercial campaigns, initiatives and events
- Develop new customers and maintain relationships with the existing ones to generate new business opportunities
- Bring accounts (both current and prospect customers) to their top locations in order to strengthen business relationships.
- Develop new opportunities with architects, interior designers, personal trainers and any third party able to generate business opportunities
- Develop a network with showroom partners and high-end furniture brands
- Handle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the company
- Provide 100% support of CRM tool () and following their sales methodology
- Liaise with Logistics and After-Sales Service for any needs oriented to supreme service
- Go above and beyond the company requirements, adhering to the dress code and appearance guidelines
- Keep up to date on brand activities, locations, events and marketing activities
- Work with the Retail and Inside Sales Teams in order to facilitate and speed up the customer journey
- Consult with the in-house design team to create home gym layouts
- Guarantee continuous, proactive feedback from the market
Requirements
About You
Ideally, you are passionate about working out, enthusiastic and pro-active, while also down-to-earth and ethical. You should be an independent, confident salesperson with strong organizational skills and previous field sales experience. You have a passion for health, fitness, design, luxury goods, fashion, Made in Italy, art, sports and the wellness lifestyle. You are an achievement-driven professional, a strong team player with exceptional relationship skills.
- 3-5 years experience as Sales Account Manager in a luxury retail environment, preferably in the design industry or working with luxury products
- BA/BS Degree in Business Administration, Sales or a relevant field
- Demonstrable ability to communicate and present to, as well as influence key stakeholders at all levels of an organization, including executive and C-level
- Selling aptitude with emphasis on business development
- Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media
- Ability to acquire some expertise in Store operations applications (Sales Force and SAP)
- Entrepreneurial approach
- Ability to create and cultivate a network
Benefits
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
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