Senior Security Solutions Technician

Senior Security Solutions Technician - Toronto, Mississauga

Company: Bear Com Canada

Location: Toronto, ON (Mississauga)

Job Overview: As a Senior Video and Access Control Technician with Bear Com, you will lead the installation, support, and optimization of onsite and cloud-based Video Surveillance and Access Control systems.

• Lead service and installation teams in installing, commissioning, troubleshooting, and repairing large-scale Video Surveillance and Access Control systems.
• Troubleshoot and repair peripheral devices (PoE switches, UPS, equipment racks, video walls, lock hardware, card readers, door contacts).
• Configure, test, and optimize video and access control security systems and integrate them into automated alert and messaging systems.
• Conduct annual preventative maintenance tests and create detailed reports.
• Provide Proof-of-Concept Deployments for customer demonstrations.
• Perform site walks to determine installation requirements included in customer proposals.
• Read and interpret design drawings and technical documentation; provide redline edits as needed.
• Travel regionally and/or overnight and be available for on‑call hours as required.

• 5+ years of service technician experience diagnosing, repairing, programming, installing, and commissioning video and access control systems.
• 1+ year as field lead over a team of technicians and installers.
• Thorough understanding of IP networks and electronic systems, wired and wireless.
• Proficiency in reading blueprints, schematics, wiring diagrams, and system design diagrams.
• Proficiency with test equipment (network testers, multi‑meters, utility software).
• Proficiency with MS Office Suite (Word, Excel).
• Valid driver’s license.
• Background check and drug screening required.

• Experience leading in‑field service and installation teams on large‑scale physical security projects.
• Experience installing and troubleshooting IP video surveillance and access control systems (Avigilon preferred).
• Skilled reading blueprints and logic diagrams (Visio, CAD, Blue Beam).
• Strong understanding of LAN/WAN network architecture.
• Knowledge of low voltage installation best practices and basic RF theory.
• Ability to work in challenging positions (climbing, scaffolding, crawl spaces).
• State license(s) if applicable; certifications (CompTIA A+, Network+, Security+, Cisco CCNA, Avigilon certifications).
• Security clearance preferred.

• Competitive compensation.
• Medical, dental, vision, and EFAP insurance.
• Long‑term disability insurance.
• Employee and dependent life insurance.
• Paid vacation and time off.
• Company‑matched RRSP plan.
• Use of company vehicle.
• Tuition reimbursement.
• On‑site parking.
• Employee referral bonus.

Bear Com is proud to be an equal‑opportunity workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law.