Job Description & How to Apply Below
Join Johnson Barrow as an HVAC Service Supervisor to lead field operations and enhance service delivery. Drive performance and cultivate technician growth in a supportive environment.
In this role, you'll oversee Field Service Technicians, ensuring efficient operations and adherence to safety standards. Your leadership will include training, performance evaluations, and direct support for operational challenges. You will play a critical role in maintaining strong customer relations and executing service processes that meet operational goals effectively.
Key Responsibilities:
• Supervise and support Field Service Technicians
• Coordinate technician scheduling and workforce planning
• Evaluate service quality and team productivity
• Promote a culture of safety and continuous improvement
• Handle customer concerns and service escalations
Requirements:
• Experience in field operations supervision
• Knowledge of HVAC systems and technology
• Strong focus on safety and performance
• Exceptional leadership and coaching abilities
• Effective communication and customer service skills
Grow your career in a stable work-life balance with Johnson Barrow, emphasizing service excellence and technician development.
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