Job Description & How to Apply Below
Royal York Property Management is a full-service residential property management company serving property owners across Canada. We help owners protect their investments and simplify the day-to-day through astructured, process-driven management approach.
This role is ideal for someone who is experienced, hands-on,professional, punctual, and able to work independently in the field.
The right person should be comfortable using company systems,documenting work with photos and videos, communicating clearly, and completing appliance service work safely and professionally.
What You’ll Do Attend residential rental properties for appliance service calls,assessments, repairs, urgent calls, and follow-up appointments
Respond to urgent or emergency appliance issues when assigned or scheduled
Inspect appliance issues and determine the cause of the problem
Complete approved appliance repairs in a safe and professional manner
Diagnose issues with refrigerators, stoves, ovens, dishwashers,washers, dryers, microwaves, and other residential appliances
Take clear photos and videos of the appliance, issue, work area,completed repair, and any concerns requiring follow-up
Provide clear updates, notes, photos, videos, and details of completed work after each visit
Use the company app, phone, calendar, and required systems toreceive jobs, view appointment details, submit updates, upload photos/videos, and communicate status
Respect the calendar, arrive on time, and keep appointments updated properly
Communicate professionally with tenants, property owners, and internal team members
Identify when additional appliance work, another licensed trade,replacement, delivery, installation, restoration, or follow-upservice is required
Create or recommend additional work orders for appliance-related follow-up repairs
Return to properties to complete approved follow-up appliance work
Follow company instructions, appointment details, access instructions, calendar bookings, and documentation requirements
General Work May Include Urgent or emergency appliance calls
Refrigerator troubleshooting and repair
Stove and oven troubleshooting and repair
Dishwasher troubleshooting and repair
Washer troubleshooting and repair
Dryer troubleshooting and repair
Microwave troubleshooting where applicable
Appliance leak assessments
Appliance noise or performance concerns
Appliance power or connection checks where applicable
Appliance installation checks where applicable
Filter, hose, seal, latch, element, pump, motor, or component checks where applicable
Rental turnover appliance checks
Appliance assessments for residential rental properties
Requirements Previous experience as an appliance technician, appliance repair contractor, service technician, maintenance technician, or similar role
Strong knowledge of residential appliance diagnostics, repairs,and service work
Available to handle urgent or emergency appliance calls when required
Reliable transportation
Necessary appliance repair tools and equipment available
Comfortable attending residential rental properties independently
iPhone 13 or equivalent smartphone with a high-quality camera
Comfortable using a mobile app, phone, calendar, and online systems to receive jobs, update appointments, upload photos/videos,and submit notes
Comfortable taking clear photos and videos of appliance issues,repair concerns, and completed work
Able to write clear notes and submit updates after each visit
Punctual, reliable, and able to respect scheduled appointments and calendar bookings
Ability to work independently with minimal supervision
Professional, reliable, punctual, and detail-oriented
Able to communicate respectfully with tenants, property owners,and team members
Able to complete work safely, professionally, and within the scopeof experience, licensing, certification, and applicable requirements
Nice-to-Have
Experience with residential rental properties
Experience handling urgent appliance service calls
Experience supporting property management, maintenance, orresidential service operations
Experience identifying when replacement, delivery, installation,another licensed trade, or follow-up service is required
Experience documenting service work through mobile apps, photos,videos, notes, and job updates
Ideal Candidate The ideal candidate is an experienced Appliance Technician who is reliable, professional, and comfortable working independently atresidential rental properties.
They know how to assess appliance issues, complete approved repairsproperly, document the work clearly, and communicate respectfully withtenants, property owners, and internal team members.
They are punctual, organized, and…
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