Critical Operations Technician

Critical Operations Technician

Toronto, ON Full-Time | Shift-Based Operations

This is an excellent opportunity for an ambitious facilities professional looking to build a long-term career within the rapidly expanding data centre industry. As a Critical Operations Technician, you will play a key role in maintaining the reliability, performance, and uptime of critical infrastructure systems that support one of the world's most demanding operational environments.

• Monitor, operate, and maintain critical facility systems including electrical, mechanical, cooling, and life safety infrastructure.
• Perform routine inspections and preventative maintenance activities.
• Respond to alarms, incidents, and operational events in accordance with established procedures.
• Support troubleshooting, fault finding, and root cause analysis on facility equipment.
• Assist with switching procedures and equipment isolations under supervision.
• Ensure operational activities are completed safely and in accordance with company policies and industry standards.
• Maintain accurate records, logs, and maintenance documentation.
• Coordinate with vendors, contractors, and internal stakeholders during maintenance and repair activities.
• Participate in shift handovers and communicate operational risks effectively.
• Contribute to continuous improvement initiatives focused on reliability, efficiency, and operational excellence.

• Experience working with critical building systems, facilities operations, industrial maintenance, data centres, power generation, commercial buildings, healthcare facilities, manufacturing plants, or similar environments.
• Basic understanding of electrical distribution systems, UPS systems, generators, HVAC equipment, chilled water systems, or building management systems (BMS).
• Ability to read and interpret technical drawings, procedures, and operating documentation.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• Comfortable working in a shift-based operational environment.
• Commitment to safety, compliance, and operational excellence.

• Data centre, mission-critical, or critical facilities experience.
• Trade certification, technical diploma, engineering technology qualification, or equivalent practical experience.
• Experience with CMMS, BMS, EPMS, or DCIM platforms.
• Knowledge of preventative maintenance and critical environment operations.

• Competitive compensation package.
• Annual bonus opportunity.
• Comprehensive health and wellness benefits.
• Career progression within a rapidly growing mission-critical sector.
• Structured training and professional development.
• Exposure to industry-leading critical infrastructure environments.
• Collaborative and supportive team culture.

If you're looking to develop your career within critical facilities, data centres, or mission-critical operations, we'd love to hear from you.