Field Service Technician

Position: Field Service Technician ON
Job Details

Job Location:

Toronto - Toronto, ON M3B 1S1
Salary Range: $25.38 - $32.50 Hourly
About Bear Com   Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
40+ Years Industry-Leading Experience
Partnerships with Motorola, JVC Kenwood, Avigilon, +More
75+ Branches Across North America
Bear Com employs a wide range of installation and technical team members and will provide extensive on-the-job training.

Job Description  As a Senior Field Service Technician with Bear Com, you will be responsible for the installation and support of wireless communications systems, including complex radio systems for public safety and enterprise customers.
Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.
Create High-Level Programming Codeplugs (e.g. P25, Linked CAP+, CAP MAX, Repeaters)
Install and Service Complex Wireless Communications Systems (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment)
Provide System Recommendations and Designs That Meet Customer Requirements
Some regional and/or overnight travel and on-call hours may be required.

Preferred Qualifications   Professional Electronics Background
Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment
Possesses Complex Understanding of Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency Bands
Familiar With RF Design and Engineering
Proficient Operating Test Equipment (Communications Service Monitors, Watt meters, TDRs, FDRs, Multimeters)
IP Networking Experience
Proficient in MS Office Suite (Outlook, Word, Excel)
Must Have Valid Driver's License
Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process
Qualifications   5+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field.
Extensive knowledge/understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.
Ability to interpret schematics, blueprints, and diagrams.
Knowledge of battery backup systems, base stations, repeaters, multi-couplers and duplexers, basic TCP/IP principles and NIC programming.
Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDR’s, FDR’s, and multi-meters.
Proficiency with MS Office Suite, such as Microsoft Word and Excel.
Candidates must possess clean driving record and valid driver’s license.
CET Certification
Associate degree in Electronics Technology or equivalent.
R56 Certified Installer
Motorola Astro 4x-7x training providing support for various system operations.
Certification in various Astro 25 products (Quantar, GTR
8000, MCC
5500/7500, etc.).
Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max, etc.).
Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.
Security Clearance a plus.
Must have a valid driver's license.
Drug screenings and background checks are part of the hiring process, which may also include a Motor Vehicle Record check.
Benefits   Highly Competitive Compensation
Medical, Dental, and Vision Insurance, including Family, and EFAP
Virtual Healthcare
Long-Term Disability Insurance
Employee and…