Service Technician

You may think you don’t already know us, but our paths have definitely crossed before! From the water bottle in your hand, to the lamp lighting up your room, and even the t-shirt on your back, chances are each of these items were created using one of Atlas Copco’s industry leading air compressors. That’s right, compressed air is EVERYWHERE, and we are thrilled to have customers across all industries;

medical, textiles, pharmaceutical, food manufacturing and many more… in over 180 countries across the globe! We like to think of ourselves as a Leader in the industry and encourage our employees to think the same!

We don’t just promote diversity and inclusion because it’s the right thing to do, we do it because it’s what drives best results. We welcome applicants of all race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, marital status, age, and all other legally protected status

Key accountabilities/activities

The Service Technician is responsible for performing service, maintenance and troubleshooting of our customers air compressors, dryers and blowers. They travel to our customer sites in order to fulfill scheduled maintenance jobs, emergency breakdowns or routine inspections as per our customers service package.

The Service Technician builds and maintains strong relationships with our customers in their territory.

This position will be located in Mississauga and the GTA area, reporting to our Service Operations Manager.

• Carrying outmaintenanceand service on our customer’s Atlas Copco air compressors, air dryers and blowers as well asnon-Atlas Copco brand equipment
• Advising customers aboutthegeneraloperations of theirmachinesand maintenance requirements while promoting Atlas Copco service products
• Commissioning new equipment and effectively diagnosing mechanical and electrical faults on customer equipment
• Supporting our local customer base in Southwestern Ontario, developing new customers, and maximizing time utilization
• Taking responsibility over opportunities to update your own product knowledge by reading instruction books, technical bulletins, company resources, and by actively participating in the training programs offered by the company
• Proudly representing the face of Atlas Copco when communicating with the customers onsite or by phone by following company standards and exceeding the expectations of our valued customers
• Managing daily administrative duties such as ensuring that time sheets, work orders, emails and other documentation are signed by customer when applicable and submitted on time, as well as preparing service reports
• Advising the Service Operations Manager and/or the service sales teamof any new business opportunity you may spot in the field
• Supporting in other related tasks and projects
• Complying with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards

• Completed certification in one of the following trades:
  Industrial Mechanic (Millwright), Industrial Electrician, Heavy Duty Mechanic, Instrumentation and Controls, or have a similar level of knowledge through experience
• Solid experience troubleshooting and performing maintenance on industrial air compressors, blowers, dryers and/or VSD/VFD equipment

Strong electrical knowledge and technical expertise

• Ability to communicate well in English verbally and written
• Valid driver’s license and clean drivers abstract
• Strong physical endurance and ability to work using their hands

• Frequent travel for both short and extended periods
• Occasional on-call schedule…