Accounts Receivable Representative

About the Company

Oriental Motor is a global private company founded in 1885 in Japan. Headquartered in Ueno, Japan, the company is a global leader in sub‑fractional horsepower electric motors and controls, with global headquarters located in North America, Europe, and Asia. Oriental Motor designs, manufactures, and sells fractional horsepower electric motors and controls for the automation and motion control markets. Its customers are leaders in their industries ranging from medical to semiconductor, packaging, conveyors, robotics, automated guided vehicles, and beyond.

Oriental Motor U.S.A. seeks an Accounts Receivable Representative to work in a collaborative, team‑oriented environment. The position is responsible for managing the full accounts receivable process—including collections, payment processing, and account reconciliation—while minimizing company risk and maintaining accurate financial records.

The ideal candidate brings at least two years of accounts receivable or bookkeeping experience in a fast‑paced, high‑volume environment, strong data entry skills, and a proven ability to process transactions accurately and efficiently. Experience with Microsoft Business Central (BC 365) is highly preferred.

• Responsible for daily, weekly, and monthly handling of all customer payments and credits.
• Receive checks, ACH payments, wire transfers, credit card, and Pay Pal payments from the bank and post accordingly to customer accounts daily.
• Reconcile all payment methods to bank statements on a daily and weekly basis.
• Review aging reports daily, monthly, and quarterly, and make requests to customers for past‑due payments via email and phone.
• Manage collection activities such as sending follow‑up inquiries, negotiating with past‑due accounts, and tracking cash receipts.
• Ensure accurate receivable records and verify outstanding account balances.
• Obtain and mail invoice copies for customers, as requested.
• Prepare Accounts Receivable report for month end and distribute to appropriate management.
• Prepare weekly overdue‑limit report and distribute to appropriate management.
• Research and process RMA returns, credits, debits, and reimbursements.
• Answer accounts receivable phone inquiries and follow up.
• Maintain customer credit limits in cooperation with the sales staff.
• Process requests for credit information on new and existing customers.
• Advise Sales Management of suggested credit limits and provide proper paperwork for approval.
• Review customer accounts and release orders for shipment (if applicable) with appropriate management approval.
• Work closely with the Accounting Department to resolve account issues with invoices, credits, RMAs, etc.
• Contribute to the development of processes and procedures.
• Control all activities in the accounts receivable function.
• Create financial reports relating to account receivable function and status of accounts.
• Audit methods and procedures of accounts receivable function to improve efficiency.
• May be asked to create month end reports.

• Perform other tasks and special projects as needed.

The employee is regularly required to sit, use hands-to-finger operations, handle or feel, reach with hands and arms, stand, walk, and occasionally balance, stoop, kneel, or crouch. The employee must regularly lift and/or move up to 5 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• AA degree or bachelor's degree from a four‑year college or university (preferred).
• 2+ years of related accounts receivable or bookkeeping experience.
• Intermediate command of Microsoft Office (especially Excel, Word, PowerPoint).
• BC 365 experience (preferred).
• Strong interpersonal skills with a focus on resolving conflict.
• Excellent written and verbal communication skills.
• Ability to be flexible and adaptable.

To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.