Electrical Service Office Manager

Electrical Service Construction Office Manager – Streamline Operations and Support Growth for B&M Electric

B&M Electric is hiring an experienced Electrical Service Construction Office Manager to help lead the accounting, administrative, payroll, human-resources, and operational functions of a growing residential electrical service company.

This is a hands-on position for someone who enjoys creating structure, improving systems, solving operational problems, and supporting both field technicians and company leadership. The role will work primarily from B&M Electric's Lawndale office, with occasional responsibilities at the Torrance location.

The ideal candidate has strong accounting or bookkeeping experience, understands service-business operations, and is capable of improving procedures rather than waiting to be directed through every task. Experience with Service Titan and a residential service contractor is strongly preferred.

The opportunity includes:

• Accounting and Financial Administration
• Process accounts payable and accounts receivable.
• Review vendor invoices and supporting documentation.
• Organize receipts, bank documents, invoices, and transaction records.
• Assist with customer billing and collection follow-up.
• Support bookkeeping, account reconciliation, and financial record organization.
• Maintain accurate and confidential accounting documentation.
• Coordinate with company leadership and external accounting professionals as needed.
• Payroll and Human Resources
• Review technician hours, time records, and payroll documentation.
• Assist with weekly payroll processing.
• Support the calculation and documentation of technician performance bonuses.
• Maintain employee records and onboarding documentation.
• Assist with basic HR administration, employee communication, and policy documentation.
• Maintain confidentiality when handling payroll, employee, and financial information.
• Office and Operational Management
• Use Service Titan to support operational reporting, technician records, customer documentation, and workflow management.
• Help keep field technicians organized and accountable for documentation, hours, materials, and assigned tasks.
• Coordinate communication among leadership, office employees, field technicians, customers, and vendors.
• Assist with inventory tracking, supply ordering, and material organization.
• Receive deliveries and help maintain an organized office and storage environment.
• Assist with permit applications, inspection scheduling, and related city or municipal documentation.
• Coordinate company-vehicle errands, material pickups, or deliveries when needed.
• Assist with setup and organization of the new Lawndale office.
• Identify inefficient processes and recommend practical improvements.
• Create, document, and maintain standard operating procedures.
• Help build repeatable systems that support company growth.

Required Qualifications:

• At least 3 years of office management, bookkeeping, accounting, or operations experience.
• Must have 1+ years experience with Service Titan software.
• Must have 1+ years experience specifically in the residential home service industry.
• Hands-on experience with accounting and bookkeeping responsibilities.
• Experience processing or supporting payroll.
• Ability to organize receipts, invoices, bank documents, and financial records.
• Must have strong, professional experience and knowledge using Service Titan.
• Strong Microsoft Excel, Word, Outlook, and general computer skills.
• Ability to manage multiple deadlines and responsibilities with limited supervision.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to protect confidential employee, customer, and financial information.
• Ability to create and improve office systems and procedures.
• Valid driver's license and ability to drive a company vehicle between locations when required.
• Ability to lift and move office supplies, files, deliveries, or equipment weighing up to approximately 40 pounds, with or without reasonable accommodation.

Strongly

Preferred Qualifications:

• Experience working for an electrical, plumbing, HVAC, or other home-service contractor.
• Experience with accounts payable, accounts receivable, billing, and…