Customer Service & Administrative Coordinator Torrance, CA

Customer Service & Administrative Coordinator

We are looking for a personable and detail-oriented Customer Service & Administrative Coordinator to support daily office activities and deliver a high level of service to customers in Torrance, California. This contract position with the potential to become permanent is ideal for someone who enjoys balancing front-line communication with administrative coordination in a fast-paced setting. The right candidate will bring strong organizational skills, professionalism, and the ability to keep records, orders, and office tasks running smoothly.

Responsibilities:

• Manage a variety of office support tasks such as maintaining files, entering information into databases, and organizing business documents for accuracy and accessibility.
• Respond to customer questions by phone and email, provide order-related updates, and ensure timely follow-up to maintain a positive service experience.
• Prepare and review shipping paperwork, assist with order fulfillment coordination, and help track outgoing deliveries to support smooth operations.
• Update inventory records, maintain organized documentation, and assist with administrative activities connected to stock tracking and control.
• Enter customer, order, and operational data into company systems with a high level of precision and consistency.
• Work closely with internal teams to help resolve service issues, coordinate information, and support efficient day-to-day workflow.
• Provide reception and general administrative assistance, including handling inbound calls and supporting special projects as business needs arise.