Business Manager

Benefits:

• Life Insurance
• Dental insurance
• Health insurance
• Vision insurance

The Business Manager supports Sprout leadership, particularly the Senior Business Manager, by assisting with research, onsite training, operational administration, and business optimization. This role is designed as a developmental, support-focused position that contributes to strengthening day-to-day operations, ensuring compliance, and enhancing overall business performance. The ideal candidate maintains a solid understanding of restaurant operations and California employment practices, demonstrates strong communication and organizational skills, and contributes positively to Sprout LA's culture.

Reports to:

Senior Business Manager

• Assists Sprout leadership in aligning people strategies with business goals to support smooth day-to-day operations.
• Implementing systems, manuals, coaching and training including follow-through.
• Works under the direction of the COO and Senior Business Manager to support reservation system updates, basic product inventory coordination, and labor reporting preparation.
• Partners with onsite managers to help gather data for staffing forecasts, scheduling optimization, and labor efficiency improvements.
• Help maintain relationships with courier platforms and CRM partners (e.g. Ubereasts, Open Table, Tock, Toast, Tripleseat, Hotschedules, Jolt, etc) and supports training needs as directed.
• Collaborate with managers on preliminary tip pool data gathering, policy updates, and documentation for leadership review.
• Provides metrics, reports, and simple data analysis to support operational and financial decision-making.
• Attends financial meetings as needed and supports project-based analysis under direction.

• Assists in routine operational audits related to timekeeping, payroll, and scheduling practices to help ensure risk mitigation and compliance.
• Supports preparation, setup, and coordination of training classes, employee meetings, orientations, and staff workshops.
• Assists onsite managers with server access, file organization, and basic training on information storage and security protocols.
• Supports pre-opening tasks (e.g., job description drafts, service manual updates, onboarding documentation, POS setup, R365 tasks).
• Partners with HR to support compliance with California labor laws, wage/hour regulations, meal and rest break standards, and related policies.
• Supports HR in the field as needed for coaching, training, or termination sessions as needed.
• Assists in the recruiting process using R365 ATS: posting jobs, screening applicants, coordinating interviews, and managing candidate communication.
• Supports managers in coaching, feedback documentation, and early-stage disciplinary action processes, under HR guidance.

• Completes short- and long-term projects as assigned by the COO and Senior Business Manager.
• Assist in the day-to-day functions of restaurant operations for openings and turnaround, a part of development of culture and standardizing SOPs.
• Coordinates schedules, meetings, and field visits, balancing administrative duties with onsite operational presence.
• Assists with logistics and deliveries involving partners, vendors, contractors, and internal teams to promote seamless operations.
• Performs other duties as needed or assigned.

• Bachelor's degree in human resources, Business Administration, Hospitality Management, or a related field preferred.
• 2-3 years of relevant administrative or coordination experience; restaurant or hospitality experience strongly preferred.
• Familiarity with high-volume restaurant operations; exposure to fine dining or accoladed environments is a…