Order Processing Clerk
Job in
Torrance, Los Angeles County, California, 90504, USA
Listed on 2026-07-07
Listing for:
Enagic USA
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Bilingual -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Responsible for processing sales orders for customers in a timely and accurate manner.
Following up on holds and pending charges by email and phone.
Manage customer database by updating accurate information.
This position is Monday-Saturday with a weekday off. 40hrs/week.
Please be advised that Enagic USA has a strict no overtime policy.
Responsibilities and duties- Process machine orders for customers.
- Assist customers who contact us via phone, email or in person.
- Sorting through faxes, printing online and email orders.
- Handle cancellations, name changes, address changes.
- Following up return products.
- Following up commission / shipment hold orders.
- Following up Unpaid orders.
- Communicate with Japan to resolve registration issues.
- Assist customer with Regional changes.
- Report issues about GWS on Redmine.
- Report issues about SAP to NTT Data and IT.
- Assist Accounting Department for any payment questions.
- Over 1 year experience in managing data and taking orders over the phone.
- Monday – Saturday with a weekday off (must be flexible to work on weekends).
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