Customer Service Associate
Listed on 2026-07-16
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Overview
Do you love helping people and staying organized? Then, Carter Services, Inc. in Torrance, CA wants you as our next full-time Customer Service Associate. We offer 18–25 per hour, depending on experience, plus a suite of benefits that go beyond the basics:
- 100% paid health insurance
- 7 paid holidays
- PTO
- 401(k)
If you are ready to work somewhere that values your time and talent, keep reading!
The Ins and Outs of Becoming Our Customer Service Associate The ScheduleWe offer a Monday through Friday, 8 AM to 5 PM schedule, with freedom to negotiate your schedule based on your needs.
Your RoleFrom the moment you start your shift, you are the communication hub of our company. You handle incoming calls with grace and professionalism, ensuring each customer feels heard and supported. You keep our inbox humming, responding to emails quickly and clearly, and manage a steady flow of inquiries without missing a beat. Whether you’re updating a service request or smoothing over a stressful situation, you’re the calm in the storm—balancing multiple tasks with poise, positivity, and a helpful attitude that our customers remember long after the call ends.
Requirements- Exceptional communication skills
- Experience with Outlook email
- Above-average typing speed
- Excellent attention to detail
- Pleasant demeanor and friendly voice
- Ability to multitask and prioritize deadlines
- Ability to maintain professionalism
Our company was started in 1974 and is completely family-owned. We began as an appliance service company and have expanded into a one-stop company providing plumbing, electrical, air conditioning, heating, vent cleaning, commercial refrigeration, and comprehensive appliance repair and maintenance services. Carter Services is based in Torrance, California and serves Orange County, the South Bay, Los Angeles, and beyond. The motto, "Quality you deserve.
People you trust," is at the core of all we do and the foundation of our success. We strive for long-term relationships with our clients and with our team members. We provide competitive compensation and excellent benefits.
- 100% paid health insurance
- 7 paid holidays
- PTO
- 401(k)
Must have the ability to pass a background check and drug screening test.
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