Customer Experience Lead — Drive Service Excellence
Job in
Torrance, Los Angeles County, California, 90504, USA
Listed on 2026-08-11
Listing for:
AIT Worldwide Logistics
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
AIT Worldwide Logistics is seeking a Customer Experience Lead to be the first point of contact for customers via email, phone, and live chat.
You will engage with clients, resolve shipment inquiries, and escalate issues as needed in a fast-paced environment. The ideal candidate has 3–5 years in customer service with strong problem-solving and communication skills, and a team orientation.
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