Senior Quality Engineer

Qualifications

• Minimum Bachelor degree in Electrical Engineering.
• Must have 6 to 8 years of experience working directly with external parties at various levels on Quality Management.
• Broad knowledge of AS9100D quality management system, ISO compliance, audits
• Understanding of high frequency/high speed electronics and measurement systems
• Must have the ability to communicate effectively (verbal/written/presentations) at all levels.
• A good working knowledge of statistics and applicable quality methodologies is a plus (e.g., Six Sigma, root cause analysis, etc.).
• Must have excellent computer skills (PowerPoint, Excel and statistical software tools).
• Communication - The ability to successfully and professionally express and exchange ideas and meanings with all levels of employees in the organization, the ability to interact appropriately with a variety of individuals including customers/clients, the ability to work as an integral part of a team, ability to interact effectively with people in a positive manner that engenders confidence and trust.
• Comprehension - The ability to complete tasks without direct supervision and ability to simultaneously address completion of multiple problems.
• Organizational skills - Ability to multitask without loss of efficiency or accuracy, the ability to work and sustain attention with distractions and interruptions, the ability to perform in situations requiring speed, deadlines or productivity quotas.

• This role is high impact, high output, and high visibility, that requires a calm-assertive demeanor and the capability to manage ever-changing priorities
• Collaborate with the cross-functional teams on customer issue management, customer product specification management, and customer specification negotiation in coordination with Product Management and customer change management
• Develop expertise on customer requirements and company manufacturing processes to enable streamlined customer support and satisfaction
• Support customer requests collaborating with other engineering teams to better understand and respond to requests, work with internal engineers on continuous improvement projects
• Help identify root causes and develop and execute or coordinate CAPA
• Work with customer facing teams to support customer audits by helping with preparation and facilitation
• Provide support for various customer related documentation expectations such as process documents, item tracking, performance reporting
• Strong knowledge of QMS tools and processes is a must
• Maximize customer satisfaction by resolving quality issues with urgency and transparency, clarifying quality expectations, and driving ongoing improvements that deliver value and build trust and confidence

Health and welfare plan (includes medical, dental, vision, life, disability, and prescription drug coverage).

Paid Vacation: 80 hours annually

Paid Sick Days: 48 hours annually

Paid Personal Days:
One day for each year of service

Paid Holidays: 7 paid Company holidays annually