Technical Product Specialist III

Overview

THE ROLE:

As a Technical Product Specialist III, you will play a critical part in driving the delivery of our products, taking the ownership of the product lifecycle from build to delivery. You will work closely with multi-functional partners, between engineering, product and support teams, driving the technical and operations excellence pre and post launch of sophisticated products in Digital Office.

HOW YOU'LL MAKE AN IMPACT::
• Lead the lifecycle of a large-scale and multi-functional technical product/programs, collaborating with partners and cross-functional teams to ensure successful product development and delivery.
• Map Functional requirements from the requirements given by product team to build a product that adds new value to the distributors or customers
• Identify & resolve technical dependencies and requirements for engineering team, including the choices on technical design Implementation
• Identify and mitigate the risk on product delivery, clear project blockers, holds engineering teams accountable for delivery.
• Proactively identify and analyze complex, long-term, critical infrastructure problems with engineering leaders and partners.
• Ensure features are tested and meet quality definitions, handle releases, and post launch monitoring including code maintenance, service monitoring, performance, scaling, availability tuning
• Look for opportunities to make technology components extensible, root cause resolution, responsible for dev team alignment to SLAs, drive operational excellence.
• Identify and monitor KPIs of technical performance pre- and post-production and track the progress.

Qualifications

QUALIFICATIONS FOR SUCCESS:

* Strong communication skills, with ability to engage technical and non-technical partners, as well as extraordinary ability to understand the technical complexities and drive closure on conflicting solutions on technical design / architecture
• Solid understanding of product/program to bring credibility in interactions with collaborators (specifically engineering)
• Coordinate and sustain post-launch tasks for Digital Office Products.
• Streamline the processes from build to deploy - with high expertise in bringing together multiple work streams across different geographies and product lines towards a successful product delivery
• Shape engineering discussions on technology choices and product strategy.
• Strong critical thinking skills and a strategic approach to problem-solving.
• Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.
• Meticulous with the ability to prioritize tasks and handle numerous projects.
• Strong understanding of technical concepts and the ability to work with Engineering teams.
• Ability to influence and align relevant collaborators across product, engineering, operations etc.

Technical

Skills:

• Strong technical background in digital products offerings.
• Anticipate bottlenecks, provide critical issue management, make trade-offs, and balance business needs versus technical constraints.
• Strong understanding of enterprise and consumer technology concepts including client/server languages and architectures, Digital Asset and Content Management systems, ERP systems, CRM, SCM, Database, cloud architectures, web and mobile application development, transactional and non-transactional database concepts, etc.
• Experience in leading complex software product life cycles, from build to launch

Experience:

• 5+ years of work experience working on technical Product/program management, product development or technology.
• 5+ years validated experience working directly with engineers on Product / program launches distributed across multiple product lines and geographies.
• 3+ years working experience in Scrum and Agile SDLC models.

Education:

Required
• Bachelor's degree in Computer Science or an equivalent combination of education and experience will be considered. Preferred
• MBA or Master's Degree in Computer Science, or validated equivalent experience, PMP

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US Benefits Statement

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D;
Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.