Technical Service Representative

$65K - 68K

Technical Service Representative

A Japanese equipment manufacturing company is seeking a bilingual (Japanese/English) Technical Service Representative. We welcome applicants with a background in electrical or mechanical engineering and experience in on-site equipment repair and maintenance.

• Work with Engineering and Production teams to solve technical issues.
• Ability to understand technical documents, procedures, and flowcharts.
• Perform repairs and preventative maintenance (calibration, system checks).
• Provide technical support via phone and on-site visits.
• Accurately complete service reports and QA documentation.
• Understand customer needs and assist the sales team with technical questions.
• Maintain tools, equipment, and parts inventory.
• Follow company policies and Quality Management System requirements.
• Communicate service updates to account managers.
• Travel as needed (some overnight stays may be required).

Monday - Friday; 9:00 - 17:30

On-Site

Torrance, CA

$68K - 70K

• Medical, Dental, Vision Insurance Plan
• 401K with company match
• Paid vacation
• Sick leave
• Annual Performance-Based Bonus Based on performance
• Bonus payments are not guaranteed.
• Gas stipends etc.

Saturdays, Sundays, major US Holidays

• Minimum 3 years of relevant experience in mechanical engineering within the machinery department.
• Business-level English required;
  Japanese language skills are a strong plus.
• Proficient in basic PC skills (Word, Excel, PowerPoint).
• Strong communication skills for internal and external coordination.
• High attention to detail and accuracy in administrative work.
• Interest in Japanese (food) culture
• Frequently required to stand, walk, and lift up to 85 lbs.