Collector​/Collections

About Us

We Are Looking For YOU! The Role Full-Time.

Enagic Collector position at our headquarters branch location in Torrance, CA. Enagic is a Japan-based leading manufacturer of alkaline ionizers and water filtration machines. Enagic distributes its products through a network of independent contractor sales representatives through a multilevel (network) marketing business model.

• Collect payments on past due bills.
• Create a list of people who have not made payments and organize lists according to the severity of the delinquency.
• Locate customers using credit bureau information, loan documents, and other paperwork or databases.
• Collection calls and/or correspondence to existing customers.
• Resolve customer discrepancies.
• Pay attention to detail and maintain confidentiality.
• Strong follow-up and follow-through skills.
• Polite yet forceful phone interactions.
• Skip‑tracing experience and detail‑oriented work.
• Process payments and data entry.
• Knowledge of state and federal laws applicable to collections (FDCPA – Federal Debt Collections Practices Act).

• Knowledge/experience of billing and collections procedures.
• Proficiency in basic Microsoft Office, Excel, and Word.
• Excellent communication skills, both verbal and written.
• 1 to 2+ years collection experience.
• Bilingual is a plus.

Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), Employee discount, Flexible spending account.

Monday to Friday 9 am – 6 pm. One half‑day Saturday per month.