Public Safety Communications Supervisor (Re-Issue

Public Safety Communications Supervisor

Are you an experienced public safety communications professional ready to lead in a fast-paced emergency dispatch environment? The City of Torrance is seeking a dynamic and dedicated Public Safety Communications Supervisor to oversee the daily operations of its 24/7 Public Safety Communications Center.

The Torrance Police Department is the largest law enforcement agency in the South Bay and has proudly served the community of Torrance for more than 100 years. The Department is dedicated to preserving public safety and enhancing the quality of life for residents through professional, community-oriented policing and responsive public safety services. The Department employs sworn police officers and civilian professional staff who provide a full range of law enforcement services, including patrol operations, criminal investigations, traffic enforcement, emergency communications, jail operations, community outreach, crime prevention, and specialized response teams.

The Department is organized into four major bureaus — Administrative, Patrol, Special Operations, and Support Services — which work collaboratively to address the evolving needs of the community. Committed to the principles of integrity, professionalism, and service, the Torrance Police Department emphasizes strong community partnerships, transparency, and proactive problem-solving to ensure Torrance remains one of the safest and most desirable communities in Southern California.

The Department continually invests in advanced technology, training, and innovative programs to provide the highest level of public safety services to residents, businesses, and visitors.

The Torrance Police Department Communications Center is a 24-hour emergency communications facility that serves as the primary point of contact for 911 and non-emergency calls for service. Staffed by highly trained Public Safety Dispatchers, the Communications Center receives and prioritizes calls, dispatches Police and Fire personnel, coordinates emergency response efforts, and maintains critical communication with field units to ensure the safety and well-being of the Torrance community.

The Public Safety Communications Supervisor oversees the daily operations of the City's 24-hour Public Safety Communications Center, ensuring the efficient delivery of Police, Fire, and emergency medical dispatch services. This position supervises Public Safety Dispatchers and 911 Operators; provides guidance on complex operational issues, coordinates staffing and schedules; and serves as a working supervisor by performing dispatch and call-taking duties as needed.

The incumbent is responsible for developing and administering training programs; ensuring compliance with certification requirements; and maintaining quality assurance standards for emergency communications operations. The position also researches and implements new technologies and dispatch systems; develops and updates policies and procedures; analyzes operational data to improve service delivery; and serves as a liaison with public safety departments and partner agencies.

Join our team and play a vital role in protecting the Torrance community by leading the professionals who answer the call when every second counts.

Interested candidates must submit an online application and supplemental questionnaire ranceCA.Gov/Jobs. First review of applications will be those received by Monday, August 10, 2026 at 11:59 p.m. Application submission will remain open until the position is filled. If a sufficient number of qualified applications are received by the first review date, there is a possibility that the recruitment may close at that time.

Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:
Oral Interview (weighted 100%) (Tentatively scheduled on Wednesday, August 19, 2026).

Applicants with disabilities who require special testing arrangements must contact Human Resources prior to the examination date(s. Candidates must pass each component of the exam process, as well as a…