Project Engagement Lead Consultant

Calsoft Systems is a gold partner of Microsoft Corp and a certified service provider for Microsoft products and services such as Dynamics 365 ERPs based in Los Angeles, New York, Chicago, Texas, Atlanta, Japan, China, Malaysia, UK and Mexico. Calsoft has been honored to work in partnership with Microsoft for over 25 years, combining their world-class solutions with our expertise to transform our customer’s businesses.

Calsoft has been the award winner for Microsoft US Partner of the Year three times, selected among 10,000 partners in the United States. Calsoft’s focus is to solve business problems using world-leading technology. With over 1500 projects and a 95%+ Customer retention rate, Calsoft has perfected our approach for implementing and enhancing Microsoft products, Cargowise One, Cloud and Network Infrastructure, and custom development software.

Calsoft System is a certified B-corporation, a public benefit corporation dedicated to using business as a force for good and impacting the entire society and environment for good. Also, Calsoft System is a 100% ESOP (Employee Stock Ownership Plan) company, giving an employee benefit plan with workers' ownership interest in the company in the form of shares of stock.

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This position is the primary client-facing contact, ensuring alignment between client expectations and project delivery. Oversee project scope, quality, schedule, and budget in collaboration with the Technical Project Manager and delivery team, while ensuring alignment with business objectives and leading project governance, including reporting and escalation management. The customer base consists of small and midsize businesses in various industries interested in improving business performance through IT, including System Infrastructure, ERP and other applications.

In addition, you will help manage projects on behalf of the client’s business when it lacks in-house skills and resources.

• Perform initial assessments for each client before the project begins
• Analyze client business requirements and propose optimal IT and business solutions and/or guidance of how to lead their projects
• Design and manage projects to meet requirements, including expectations, scope, risk, resources
• Collaborate with project team(s) in the development and implementation of assigned projects
• Develop & maintain project documentation in accordance with Calsoft project charter.
• Communicate and liaison with Client, Partner and Internal Organization members to ensure project progress
• Manage multiple projects at a time
• Provide business consulting and ERP consulting service to customers
• Report status to upper manager
• Participating in mandatory training

• Team:
  Collaborate with other team members to achieve team goals.
• Contribute to improvement of services, revenue/profitability, methodologies and procedures

• Understand and incorporate Calsoft values, mission, guidelines and policies (as described in Employee Handbook and other Calsoft documents) into daily work.
• Build and nurture positive working relationships with clients, co-workers and business associates.

• Bachelor’s degree in computer science or Equivalent
• 3 years’ demonstrable experience as a Project Engagement Lead Consultant, Consultant and/or Project Manager in Information management and systems environment.
• Experience in management of professional service projects including ERP, cross-functional teams or 3rd party vendors
• Ability to communicate effectively with other members of the organization
• Excellent written and oral communications skills
• Ability to identify, understand and communicate business needs for technical projects
• Business level Japanese language skills
• Business level English language skills

• Strong analytical background
• Logical thinking, organization and planning skills
• Good knowledge of business processes
• Familiarity with a major ERP system (SAP, Oracle, Dynamics etc)
• Familiarity with accounting, operation and/or manufacturing business processes

• Travel to other regions as required by projects…