Project Manager-Customer Experience
Job in
Torrance, Los Angeles County, California, 90504, USA
Listed on 2026-02-19
Listing for:
iSpace, Inc.
Part Time
position Listed on 2026-02-19
Job specializations:
-
IT/Tech
Digital Marketing, Data Analyst, IT Project Manager, Technical Support
Job Description & How to Apply Below
Location:
Torrance, CA (Hybrid – 4 days/week onsite and 1 day/week remote)
Contract Duration: 12+ months
Rate: $76/hr on W2
Required Skills and Expertise:
- 5+ years of IT Project Management experience, preferably in customer experience or digital platforms.
- Experience managing vendor-delivered technology programs.
- Proven ability to manage cross-functional teams and external partners.
- Strong project planning, RAID management, and communication skills.
- Experience coordinating UAT and structured deployment cycles.
- Proficient in Jira/Confluence or similar tools.
- Excellent executive reporting and stakeholder-facing communication skills.
- Highly organized; strong follow-through and accountability.
- Proactive problem-solver; anticipates roadblocks and escalates early.
- Able to navigate ambiguity and drive clarity among stakeholders.
- Confident communicator with polished executive presence.
- Strong vendor diplomacy — ability to push for outcomes while maintaining partnership.
Preferred Skills and Expertise:
- Experience with Qualtrics, VoC, or survey-based programs.
- Background in digital product delivery, CRM, CX analytics, or marketing technology platforms.
- Understanding of data privacy and governance (GDPR, CCPA)
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