Business Systems Analyst; WMS

Select APPLY If you're interested in learning more about this position.

=============================================

*** We will NOT work with C2C/3rd Party Agencies for ANY reason***

=============================================

Position:
Business Systems Analyst (Transportation & Warehouse Mgmt Systems)

Job  #: 44298 - JIH5JP

Duration: 12+ Months (On-Going Contract)

Pay Rate: OPEN/Market Rate (W2 ONLY)

HYBRID: MUST work ONSITE 4 days per week

HIRING REQUIREMENTS:

• NOT accepting any 3rd Party C2C candidates for any reason
• NOT accepting candidates who live more than 45 miles from Torrance
• NOT accepting candidates willing to relocate (LOCAL CANDIDATES Only)

• Partner with business stakeholders, project managers, vendors, and IT teams to ensure stable operations and successful delivery of new capabilities.
• Act as a primary functional SME for Warehouse Management Systems (WMS) and Transportation Management System (TMS), providing day to day operational and application support.
• Analyze transportation, warehouse, and logistics business requirements and translate them into functional designs, system configurations, and integration solutions.
• Lead or support application enhancements, defect resolution, and initiatives spanning WMS, TMS, and related logistics platforms, ranging from minor configuration changes to large, multi-phase projects.
• Perform or coordinate the end-to-end delivery lifecycle, including:
  • Requirements gathering and business process analysis
  • Functional and detailed design
  • System configuration and parameter setup
  • Testing (unit, integration, system, and user acceptance)
  • Production deployment, stabilization, and post-implementation support.
• Provide daily production support for WMS and TMS applications, identifying, troubleshooting, and resolving issues impacting warehouse operations, outbound/inbound transportation, and downstream systems. Support WMS functional areas, including:
  • Inbound receiving and put-away
  • Inventory management and control
  • Picking, packing, shipping, and outbound staging
  • Labor and process related configuration (as applicable)
• Coordinate and support integrations between TMS, WMS, mainframe systems, carriers, and third-party logistics providers, ensuring accurate and timely data flow across the supply chain.
• Serve as a key contact for shipment visibility and tracking solutions, supporting WMS to TMS event flows and resolving integration or data issues.
• Lead analysis of production incidents and operational disruptions, performing root cause analysis and coordinating with internal technical teams and external vendors to drive resolution.
• Support Oracle Cloud operations, including:
  • Creating and managing Service Requests (SRs) with Oracle Support
  • Reviewing and validating quarterly cloud upgrades for TMS and related integrations
  • Coordinating regression testing and business readiness activities
  • Support TMS configuration.
• Contribute to solution and integration architecture, ensuring that warehouse and transportation systems are scalable, secure, and aligned with enterprise standards.
• Support application security and user access, including role setup, access troubleshooting, and SSO coordination for logistics platforms.
• Produce and maintain clear, up-to-date documentation, including functional designs, integration diagrams, support procedures, and knowledge transfer materials.
• Provide regular status updates to project managers and leadership, communicating risks, dependencies, timelines, and remediation plans.

35-45% - Business Analysis & Functional Design

35-45% - Testing, Implementation & Production Support (TMS & WMS)

• 5+ years of experience supporting enterprise Warehouse Management Systems (WMS) and logistics/transportation applications.
• Proven experience acting as a WMS and TMS Subject Matter Expert (SME), supporting daily warehouse operations, owning application support, enhancements, and issue resolution.
• Experience configuring and supporting PkMS parameters, rules, and workflows.
• Ability to analyze warehouse operational issues and translate them into system configuration changes or functional fixes.
• Experience supporting Oracle…