More jobs:
IVR Systems Analyst; Genesys – BRD/UIDD Focus
Job in
Torrance, Los Angeles County, California, 90504, USA
Listed on 2026-06-21
Listing for:
E*Pro Inc
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Consultant -
Business
Job Description & How to Apply Below
A prominent consulting firm is seeking an IVR Business System Analyst to join their Torrance, CA team. This role involves working closely with business stakeholders to formalize requirements, writing essential documentation including Business Requirement Documents (BRD) and User Interface Design Documents (UIDD), and applying knowledge of Genesys Interactive Voice Response systems. Candidates should have a solid grasp of Agile methodologies and experience collaborating with both technical and business teams.
This is a permanent full-time position.
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