Enterprise Platform Application Specialist; Microsoft 365

Responsibilities

• The Enterprise Platform Application Specialist is responsible for aligning Microsoft’s evolving platform and capabilities with business outcomes
• Platform Strategy & Governance
• Serve as the strategic owner of the Microsoft 365 platform, aligning Microsoft’s roadmap with business priorities
• Define and maintain governance standards for Teams, SharePoint, One Drive, and Exchange Online
• Evaluate new Microsoft features and lead enterprise readiness, risk assessment, and rollout planning
• Security, Identity & Compliance
• Activate PIM for the Enterprise and work with the Team to better execute Role Based Access Control (RBAC)
• Partner with Security and Compliance teams to implement retention policies, sensitivity labeling, and audit capabilities
• Ensure M365 services align with regulatory, contractual, and organizational security requirements
• Adoption & Enablement
• Lead adoption strategies for new productivity capabilities, including Microsoft Teams, Outlook and Copilot
• Use analytics and reporting to monitor usage, adoption, and value realization
• Work with the A.I. team to enable inhouse LLM to work with documents within the M365 system

• Strong communication, written, and customer service skills
• Self-starter who can work with minimal supervision; highly organized
• Ability to understand basic Windows Active Directory, user accounts and security groups
• Ability to lawfully access information and technology subject to US export controls
• Minimum 3 years of experience with Microsoft Active Directory and Entra
• Minimum 7 years of experience in Information Technology
• Minimum 5 years as a hands‑on administrator of Microsoft solutions, including Outlook, Office suite, Teams, SharePoint, and One Drive, with at least 3 years in an environment with 500+ end users
• High aptitude and willingness to learn new technologies
• The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow‑through with internal clients
• Qualified candidates should have a passion for technology, a business mindset, a customer service‑oriented attitude, strong communication skills, and a willingness to work with others
• Experience in enterprise environments (500+ users preferred)
• Power Shell automation experience at scale
• Microsoft certifications (M365, Identity) preferred
• Familiarity with Microsoft Purview, Defender for Office 365, Power Platform, and Microsoft Graph