Routing & Logistics Coordinator; Apparel

Civil Clothing Inc. is seeking a detail-oriented Routing & Logistics Coordinator to support our growing Private Label division. This role plays a critical part in ensuring shipments are delivered accurately, on time, and in full compliance with retailer requirements.

You'll serve as the bridge between our customers, warehouse, logistics partners, and internal teams, helping ensure every shipment meets routing, labeling, ASN, and documentation requirements before it leaves the building. Your work directly impacts customer satisfaction, operational efficiency, and profitability by reducing chargebacks, preventing shipping errors, and keeping product moving smoothly through the supply chain.

This is an excellent opportunity for someone who enjoys solving problems, working cross-functionally, and thrives in a fast-paced apparel environment where attention to detail matters.

At Civil, we value accountability, precision, and a strong sense of urgency. We trust our team to take ownership, communicate proactively, and follow through. In this role, your work will directly impact inventory accuracy, fulfillment efficiency, and the ability for cross-functional teams to execute without disruption

Retail Compliance & Routing Management

• Manage retailer routing guides and compliance requirements across major accounts including Pacsun, Nordstrom, Macy's, Tilly's, Kohl's, and other wholesale partners
• Coordinate routing requests, transportation bookings, and shipping schedules to ensure on-time delivery performance
• Monitor retailer compliance requirements and communicate updates to internal teams as requirements evolve
• Support onboarding and compliance setup for new retail accounts

Shipment Documentation & EDI Execution

• Create and transmit Advance Ship Notices (ASN) accurately and within required timelines
• Generate and validate UCC-128 carton labels, retailer packing slips, and shipping documentation
• Ensure all shipment documentation meets customer-specific compliance standards before shipment release
• Support EDI-related processes and troubleshoot transaction issues as they arise

Compliance Monitoring & Chargeback Prevention

• Audit shipments for routing, labeling, ASN, and documentation accuracy prior to departure
• Identify compliance risks before they result in chargebacks, delays, or customer issues
• Investigate and resolve routing, labeling, ASN, and compliance-related discrepancies
• Partner with internal teams to implement corrective actions and improve compliance performance

Inventory & Receiving Coordination

• Oversee day-to-day receiving and inventory activities, ensuring product is accurately received, logged, and available for fulfillment.
• Reconcile inbound shipments against purchase orders and 3PL records, identifying and resolving discrepancies quickly.
• Maintain accurate inventory data across systems to support Sales, Customer Service, and Operations.

Logistics & Shipment Oversight

• Coordinate inbound and outbound shipments, working closely with freight partners and 3PL providers to ensure timely delivery.
• Monitor shipment status, proactively addressing delays or issues that could impact inventory availability or launches.
• Stay informed on freight routes, carriers, and cost efficiencies to support smooth logistics operations.
• Coordinating and tracking event merchandise inventory and prop shipments to and from the event

Warehouse & 3PL Coordination

• Partner with warehouse teams and 3PL providers to prioritize workloads across receiving, order processing, quality control, and returns.
• Ensure clear communication and alignment on inventory handling, shipping timelines, and operational priorities.
• Support resolution of returns, damages, or fulfillment issues to maintain inventory accuracy and customer satisfaction.

Workflow & Process Execution

• Create and track WROs (Work Receiving Orders), ensuring all production is accounted for and aligned with delivery timelines.
• Monitor progress against deadlines, escalating risks or delays that may impact launches.
• Maintain organized records, reports, and tracking tools to support visibility and decision-making.

Cross-Functional Support & Execution

• Partner with Sales, Customer Service,…