Senior Customs Entry Writer

Position Summary

The Senior Entry Writer / Entry Writer position works within the CHB team overseeing the correct and timely creation and transmission of CBP entries for key accounts. This role requires in‑depth knowledge of customs and partnering government agencies and expertise in customs clearance and import compliance. Senior Entry Writers will handle complex, non‑routine CHB/CBP transactions and will be assigned to key accounts.

Salary Range: $47,644 - $79,141 per year

The role includes the responsibilities and qualifications outlined below.

• Follow SOPs for each customer on the correct method and data required for preparing an entry.
• Receive and review documentation, input and transmit data for CBP release of shipments.
• Organize work to identify the status of every file through every phase of the CBP entry process.
• Provide guidance to Entry Writers on routine and non‑routine CHB/CBP transactions and work with other YLA offices with shared responsibilities.
• Support Managers in import audit functions.
• Interface with customers on CBP, PGA, delivery, and irregularities.
• Under the guidance of the licensed broker or customer classify products according to the HTSUSA.
• Report all issues to customers and management affecting timely clearance and delivery in a timely manner.
• Assist in resolving major customer complaints and shipping problems such as delayed, missing, or damaged freight; strikes; embargoes, etc.
• May assist with Post Entry work and Binding Rulings.
• Review and update customer profiles as directed.
• Track and trace shipments and coordinate with steamer lines, freight forwarders and CFS on the availability of imported shipments.
• Arrange with trucking companies the pick‑up and delivery of freight.
• Recommend solutions to simplify and expedite cargo flow billing.
• Handle accounting processes as they apply to CHB, including issuance of invoices to customers or overseas offices and processing of payment requisitions.
• May assist in new customer onboarding setup and process.
• May identify products subject to PGAs to build FDA product codes as needed.
• Assist accounting department with any accounting issues as needed.
• Identify and notify management of operations that may not comply with CFR 19 requirements.

• High School Diploma or GED required.
• Associate’s degree preferred.
• 4+ years of experience as an entry writer or in customs brokerage operation.
• Sound knowledge of US Customs and Harmonized Tariff Codes and familiarity with Free Trade Agreements (specifically CHB processes).
• Possession of an IATA Dangerous Goods Certificate and experience with Cargowise is a plus.

• Primarily working in an office environment, spending extended periods seated at a desk and regularly using computer equipment.
• Occasionally lift and carry office supplies, files, or equipment weighing up to 20 pounds.
• Interact professionally and effectively with internal and external customers in person, over the phone, and via email.
• Show good organizational and time‑management skills.
• Demonstrate good problem‑solving skills.
• Handle multiple tasks simultaneously while paying attention to detail.
• Utilize Microsoft Office Suite programs and other programs to produce status reports and other documents.

• Medical, Dental, and Vision coverage beginning the first of the month following the start date.
• 401(k) with company match.
• Standard 10 days of PTO.
• Eligibility for bonus plan.
• 7 paid holidays.
• Eligibility for overtime pay if applicable.
• Flexible Spending Accounts, Life and Accidental Death & Disability Insurance, Short & Long‑Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and many other benefits.

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected, and creative in making us the…