Area Air Logistics Operations Optimization Manager

It's More Than A Job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

In Freight Logistics and Operations at Kuehne+Nagel, you drive the performance of global supply chains—optimising processes, improving efficiency, and ensuring the seamless movement of critical shipments. Your work directly supports the timely delivery of life-saving medicines and essential goods, from semiconductors to renewable energy components.

The National Air Logistics Operations Optimization role focuses on enhancing and standardizing operations across the network. Through close collaboration with CCL, OCC, and RCC teams, and hands-on engagement with frontline operations, you identify inefficiencies and implement practical, scalable solutions. Leveraging processes, systems (including eTouch), and KNGS, you lead initiatives that improve service delivery, reduce operational costs, and align with global standards—driving consistent, measurable performance improvements.

Ownership and delivery of Operations Optimization projects and initiatives within the country, including:

• Partnering with the Global Operations Optimization Team to co-design scalable concepts and solutions aligned with global standards
• Validating solutions through close collaboration with Operations Managers (CCL, OCC, RCC), ensuring practical applicability and frontline adoption
• Leading end-to-end implementation and driving sustained success of operational improvements, including system utilization (e.g., eTouch)
• Acting as the key interface between MA-OM, MA-IS, and the country organization, supporting testing, deployment, and issue resolution
• Continuously improving and standardizing operational processes in collaboration with KNGS to enhance efficiency, consistency, and performance

• Bachelor's degree in Supply Chain Management, Logistics, Product Management, or a related field;
  Master's degree preferred
• 3+ years of Air Logistics / Air Freight operations experience with strong knowledge of end-to-end processes
• Proven expertise in project management, with strong analytical and problem-solving skills
• Solid understanding of Air Logistics services, carrier networks, and supplier relationships
• Advanced proficiency in KN Air Logistics systems (e.g., SALOG, BPA, CareLOG)
• Experience driving process improvements with a structured, solution-oriented mindset
• Strong communication and stakeholder management skills, with the ability to influence across functions and levels
• Demonstrated ability to lead initiatives in both direct and virtual team environments
• Experience managing cross-functional and international projects preferred
• Change-oriented mindset with the confidence to challenge the status quo and drive continuous improvement
• Highly detail-oriented with a strong focus on performance, quality, and results
• Self-motivated, proactive, and able to perform effectively in a fast-paced, high-pressure environment

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $100,000 and $115,000 annually. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles.

Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne+Nagel participates in…