Japanese Bilingual Operations & Logistics Coordinator

Job Title:

Japanese Bilingual Operations & Logistics Coordinator

Reports to:

Senior Operations Manager & Business Development Manager

FLSA Status:
Non-Exempt

Employment Type:

Full-Time

Work Arrangement:
On- site

Work Hour: 9:00am-17:00pm / Mon-Fri

Saraly: $60,000–$72,000 Annually DOE

** Candidates with expectations above the provided range will not be considered. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained.

• EAP, Basic Life, Short/Long-Term Disability
• 401(k) with company match

The Operations & Logistics Coordinator is a cross-functional role responsible for supporting daily business operations, with a primary focus on procurement, logistics, inventory management, and order processing. This position ensures accurate and efficient execution of both domestic and international operational activities.

The role works closely with internal teams, headquarters in Japan, customers, vendors, warehouses, and logistics partners, providing direct exposure to international operations and global supply chain coordination.

The ideal candidate is detail-oriented, highly organized, and capable of managing multiple tasks in a fast-paced environment.

• Support import/export operations and triangular trade activities
• Perform purchasing data entry and procurement support for B2B and B2C operations
• Record and manage purchasing quantities and cost information
• Coordinate domestic logistics, shipping, and delivery
• Support inventory management with internal warehouses and 3PL partners
• Maintain accurate inventory records
• Communicate with vendors, carriers, and warehouse partners to resolve issues and ensure timely delivery
• Process and manage customer orders accurately and efficiently
• Coordinate domestic and international shipping arrangements
• Provide sales support for wholesale representatives
• Handle B2C customer inquiries and coordinate with vendors as needed
• Assist with preparing customs documentation (invoices, packing lists, certificates of origin, etc.)
• Maintain accurate order and shipment records

• Perform SAP postings, voucher entries, and transaction processing
• Register and update product master data
• Review and correct operational and inventory data
• Generate reports and support data management activities

• Assist with payment processing
• Support credit card reconciliation for B2B operations
• Coordinate with accounting and operations teams regarding invoices and documentation

• Conduct market research and gather competitive information
• Support trade show preparation and coordination
• Provide field support for marketing and research activities
• Assist with additional administrative and operational tasks as assigned

• Associate degree or higher in a related field
• Minimum 3 years of logistics operations experience in the U.S. supply chain or logistics industry
• Practical experience in import/export operations
• Proficiency in Microsoft Excel and ERP systems
• Strong verbal and written communication skills
• Business-level Japanese/ English proficiency (reading, writing, and speaking)
• Understanding of order processing, logistics, and inventory management
• Strong attention to detail and organizational skills
• Ability to work collaboratively in a team environment
• Ability to manage multiple tasks simultaneously
• Valid authorization to work in the United States
• Ability to work full-time onsite
• Ability to travel domestically several times per year

This position does not offer visa sponsorship.

• Knowledge of international trade and customs documentation
• Hands-on experience across operations, logistics, and accounting
• Exposure to both B2B and B2C business environments in the lifestyle and fashion industry
• Close collaboration with senior management
• Direct involvement in international operations with Japan headquarters
• Opportunity to work with fast-growing lifestyle brands
• A dynamic, cross-functional environment that supports skill development

This position provides a strong foundation for building a career in operations, logistics, and international business. High-performing individuals may advance into roles with greater strategic responsibility and decision-making authority.