Supervisor, Customs

Responsibilities

• Oversee the customs operations of the company, ensuring compliance with customs regulations and procedures
• Lead and manage a team of customs specialists, providing guidance, support, and training as needed
• Process customs entries and clearances for import and export shipments
• Monitor and manage the timely processing of customs entries to avoid any delays or penalties
• Develop and maintain relationships with customs officials, brokers, and other stakeholders to ensure smooth and efficient customs clearance processes
• Ensure all customs-related documentation is accurate, complete, and in compliance with regulations
• Provide exceptional customer service to clients, addressing any customs-related concerns or questions they may have
• Conduct regular audits of customs operations to identify areas for improvement and implement corrective actions as necessary
• Stay up-to-date with changes to customs regulations, laws, and procedures and ensure that the team is informed and trained accordingly

• Bachelor's degree in a related field such as logistics, supply chain management, or international business
• Additional certification in customs or logistics is a plus
• At least 5 years of experience in customs operations or customs brokerage, with a minimum of 2 years in a supervisory role
• Knowledge of customs regulations, laws, and procedures
• Experience working with customs officials, brokers, and other stakeholders
• Strong understanding of import and export processes and documentation requirements
• Fluent in English (oral and written)
• Proficient in Microsoft Office Suite
• Experience with customs-related software and systems such as ACE and Customs Link is a plus