Operational Key Account Manager

• Manage and grow key accounts in the transportation and logistics industry
• Build and maintain strong relationships with clients
• Collaborate with internal teams to ensure client satisfaction and meet operational goals
• Oversee the operational aspects of client shipments, including transportation, warehousing, and distribution
• Develop and implement account strategies and plans
• Analyze account performance and identify opportunities for improvement
• Prepare and present reports to clients and internal teams

• Bachelor's degree in business, logistics, supply chain management, or a related field
• 5+ years of experience in key account management in the transportation and logistics industry
• Experience with supply chain management, transportation, warehousing, and distribution
• Strong communication and interpersonal skills
• Excellent problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Knowledge of transportation and logistics industry trends and best practices
• Proficient in Microsoft Office Suite and other relevant software.

Demonstrates expertise in key account management within the transportation and logistics industry, focusing on client relationship building, operational oversight, and strategic account development. Proficient in analyzing performance metrics and implementing improvements to enhance client satisfaction and operational efficiency.

• Key Account Management
• Supply Chain Management
• Transportation
• Warehousing
• Distribution

• Account Strategy Development
• Performance Analysis
• Operational Oversight
• Report Preparation
• Client Relationship Management

• Strong Communication Skills
• Interpersonal Skills
• Problem-Solving Skills
• Decision-Making Skills
• Organizational Skills

• Transportation Industry
• Logistics Industry
• Best Practices
• Industry Trends

• Microsoft Office Suite
• Relevant Software