IVF Coordinator

We are seeking a full-time IVF Coordinator to join our IVF coordination department. Our ideal candidate has experience working with patients in a healthcare setting, possesses excellent verbal and written communication skills, is organized, and exhibits a pleasant and professional demeanor.

While previous experience in infertility is a plus, we will train the right candidate.

• Meet with potential patients and review the company process, options, and expectations and cycle patients.
• Facilitate effective communication between two parties that do not speak a similar language by converting one spoken or written language to another.
• Create accounts in both EMRs for new patients that live out of the country.
• Work with financial coordinators to collect payment for international patients.
• Coordinate all infertility diagnostic tests and treatment plans between patients and physicians.
• Always maintain strict confidentiality.
• Telephone Coordinate the activities required to initiate the treatment plan, i.e., surgery, IUI, IVF, PGD, etc.
• Prepare the IVF cycle start list and provide financial and office manager updated copies.
• Prepare calendars/schedules for patients.
• Maintain patient/couple medical records, including consents and authorizations.
• Provide patient education and health teaching as appropriate, including injection technique.
• Confirm that patients/couples have appropriate medications/prescriptions and administer them if required.
• Assist physicians in providing informative and effective communication with patients/couples.
• Follow-up communication with patients/couples, i.e., test results and medication adjustments.
• File normal lab results in patients’ charts after the physician has signed & reviewed the results.
• Report abnormal results to the primary physician and IVF Nurse.
• Maintain follow-up patient log generated by NP’s seen for potential IVF patients.
• Perform routine examinations, procedures, phlebotomy, and administer medications to infertility patients.
• Triage with patients regarding medication, treatment plans, and test results.
• Provide patient care through ovulation induction, egg freezing, sperm analysis, IVF and oocyte donation.
• Assist with retrievals and transfers in both pre and post-op care.
• Demonstrate solid clinical expertise in all IVF procedures.
• Provide patient education on treatment protocols, medications, and infertility procedures.
• Responsible for accurate and timely communication of lab results to patients.
• Responsible for constant communication between patients and physicians.
• Communicate physician orders and instructions.
• Maintain patient charting, testing and flow sheets.
• Monitor and stock examination rooms with required supplies.
• Maintain a safe and clean working environment.

• Administer medications.
• Meet with cycling patients.
• Review instructions.
• Answer questions.
• Confirm that patients/couples have appropriate medications/prescriptions.
• Assist physicians in providing informative and effective communication with patients/couples.
• Schedule procedures, tests, and office visits.
• Pre/post-operative surgical teaching; surgery coordination.
• Pre/post-operative embryo transfer instructions.
• Patient phone calls, including afternoon callbacks with test results/instructions.
• Maintain accurate EMR cycle entries.
• Follow-up communication with patients/couples, i.e., test results and medication adjustments.
• File normal lab results in patients’ charts after the physician has signed & reviewed the results.
• Report abnormal results to the primary physician.
• Provide coverage for other nursing team members during vacations or illness.
• Send cards for negative pregnancy (IVF) and graduation of pregnant patients who are going to OB/GYN.
• Maintain follow-up patient log generated by NP’s seen for potential IVF patients.

• Accept responsibility and accountability for actions.
• Be proactive to eliminate crisis management.
• Follow HIPAA and maintain confidentiality in all daily work, recognizing that many confidential documents and conversations must be relayed.
• Demonstrate regard for the dignity and respect of all employees, medical staff, and visitors.
• Champion effective communication.
• Keep the work area and surrounding areas clean and organized.
• Coordinate efforts to work effectively with others in a productive manner, recognizing that this creates continued development of the “team