Veterinary Technician ER Supervisor

Description

ACCESS South Bay is seeking an ER Supervisor to join our growing team. We are one of the largest, most advanced, and progressive veterinary multi‑specialty referral groups in So Cal, offering emergency, critical care, cardiology, internal medicine, neurology and surgery. We have multiple growth opportunities within our hospital and organization, including Technician Trainer support, continuing‑education lectures, and wet labs. We value diverse personalities and a strong culture of teamwork and collaboration.

• Provide the primary point of contact for technical questions, comments, concerns, and issues.
• Decrease time spent by doctors and technical staff replicating responsibilities or missing duties by providing oversight for all technical employees in the moment.

• Oversee individuals working on any given shift to ensure excellent work product.
• Review patient/doctors issues that arise to allow for expedient and satisfactory resolution.
• Assign patients to appropriate groups based on case severity and technical skill level.
• Update full patient census forms and patient board regularly during shift.
• Update the Triage Board as necessary in a triage‑center‑in‑certification‑process hospital.
• Ensure rounds are appropriately handled as patients are transferred from one person to the next.
• Act as primary person for resource management of technical staff within the Emergency Department.
• As assigned by the Technician Manager, train staff in any technical areas requested.
• Serve as the primary key‑holder or Cubex resource as needed.

• Minimum of two years of ER experience in a lead/supervisor role.
• Enjoy being a key player on a dynamic team providing the highest standard of patient care.
• Embody our core values: service, compassion, integrity, and quality.

• Paid time off including 8 weeks full‑pay parental leave, bereavement, and new‑pet adoption time.
• Top‑quality medical, dental, and vision insurance plus health‑savings and flexible‑spending accounts.
• Pet perks: free exams, discounts on products and services at all Thrive Pet Healthcare locations.
• Generously subsidized backup and ongoing care support for children, adults, and pets.
• Mental health benefits including coaching and therapy sessions.
• 401(k) with employer contribution and no waiting period to enroll.
• Tenure‑based incentive program and performance bonuses.
• Continuing education and development support through our library of free CE courses and paid time off to complete them.
• Scholarship opportunities and student‑loan support program.

• Access to a comprehensive learning and skill‑set program.
• Build skills and earn credentials through our free library of continuing‑education courses – Thrive
  
  U.
• Live, virtual interactive workshops to develop valuable leadership skills.
• A program designed to teach you the fundamentals of running a pet hospital.
• Earn your AVMA‑CVTEA accreditation and become a Vet Tech through our fully accredited distance‑learning program for veterinary technicians.
• Scholarship opportunities and tuition reimbursement.
• Move into any specialty, hospital type, or environment across our nationwide locations.

$29 – $36 per hour + $2 per hour differential.

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.