Quality Assurance Supervisor

Job Summary

Job Summary: The Quality and Food Safety Supervisor ensures products comply with food safety, regulatory (FDA/USDA), and quality standards by maintaining the food safety/GFSI programs, conducting audits, and managing compliance. The Quality Assurance Supervisor oversees the Quality Assurance Technicians, raw materials, sanitation effectiveness, and resolves non-conformance issues, often training staff on food safety and quality protocols. Key skills include leadership, training, auditing, and regulatory knowledge.

• Food Safety Management Systems:
  Maintain HACCP, FSMA, SQF, FS22000, or other Global Food Safety Initiative (GFSI) certified programs.
• Compliance and Regulations:
  Ensure compliance with FDA, USDA, and local regulatory requirements.
• Quality Control & Audits:
  Monitor, test, hold, and release raw materials and finished products. Arrange and participate in internal audits.
• Preventive Action:
  Assist in investigating product complaints, identifying non-conformance issues, and implementing corrective actions (CAPA).
• Documentation & Records:
  Maintain detailed records of inspections, audits, and process control, food safety, and quality checks in both soft and hard copies.

• Responsibilities as a Safe Quality Food (SQF) practitioner.
• Assist in maintaining the documents for the maintenance of the GFSI/SQF system.
• Assist the company's quality systems and associated quality staff to develop and fortify continuous improvement of the firm’s food safety policies related to its quality training and safety program; its Standard Operating Procedures, Sanitation Operating Procedures, Food Safety Policies, and cGMPs.
• Perform detailed good manufacturing practices inspections and participate in corrective action meetings with the Quality Assurance Manager.
• Monitors and supervises the compliance of Standard Operating, Food Safety, and cGMP in the production areas, including makeup lines, equipment, and packaging.
• Knowledge and participation in mock recall and traceability exercises.
• Maintain and keep all Quality and Food Safety documentation in order, both electronically and in associated record binders and files.
• Take minute meeting notes during the food safety meetings.
• Trains, coaches, and develops and supervises quality assurance technicians.
• Responsible for keeping a schedule of employee hours and assignments, preventing overtime hours, and participating in maintaining the Quality Assurance Department budget.
• Monitors and verifies correct product codes are accurate on the finished products.
• Performs sanitation/hygiene inspections and enforces compliance of production areas, equipment, and food containers for cleanliness.
• Assist in troubleshooting quality and food safety-related issues.
• Overseeing established calibration, testing program, and maintaining records both electronically and physically.
• Assist in obtaining all raw material specifications and required regulatory documents.
• Investigate non-conforming materials and products.
• Performs food safety training program and ensures training of employees to adopt food safety practices and meet food and plant safety goals. Keeps a training matrix to track completed training for all associates.
• Oversees control of foreign material, including X-ray procedures, and holds and stops production for any material discovered with foreign material. Participate in root cause analysis.
• Performs various duties as required or directed by the Quality and Food Safety Manager.

• Good Manufacturing Practices and Sanitation effectiveness verification, including pre-operation inspections.
• Report, assist, and communicate to the Quality and Food Safety Manager of any food safety issues they observe with their supervisor.
• Assist in performing Label verification activities (Ensure the accuracy of labels to ensure ingredient declarations are accurate and allergens in the formula are listed on the finished goods label).
• Reinforces GMP, SOP, and SSOP compliance throughout the facility.
• Follow all Good Manufacturing Practices and Pre-requisite programs.
• Follow and enforce all Good Manufacturing Practices.
• Food Defense Team member.
• R…