Associate III

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

• Achieve individual sales goals.
• Develop strong product knowledge across all categories.
• Ensure exemplary customer service by delivering the ultimate Kate Spade experience.
• Develop a personal connection with guests through effective selling skills.

• Achievement of personal sales goals.
• Extensive product knowledge.
• Partner with Store Manager and Assistant Manager to elevate selling culture.
• Initiate business‑driving events in store.

• Understand and communicate the Kate Spade New York brand aesthetic, philosophy and lifestyle to the sales team and customers.
• Build strong relationships with clients as a brand ambassador.
• Communicate client feedback to Store Manager and Assistant Manager to elevate service and sales.
• Adhere to all company policies and procedures with honesty and integrity.

• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing the facility.

• Strong communication skills.
• Proven ability and contribution to an elevated selling culture.
• Elevated sense of personal style.
• Minimum 2‑3 years’ experience in luxury goods or a comparable retail environment.
• Bachelor’s degree in a related field preferred.

• Available to work store schedule, including evenings and weekends.
• Standing for extended periods of time.
• Safe to lift boxes up to 50 pounds.
• Comfortable climbing ladders.

• Courage:
  Doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly; is not afraid to take negative action when necessary.
• Creativity:
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
• Customer Focus:
  Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity:
  Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results:
  Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy:
  Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
• Learning on the Fly:
  Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the…