Retail Floor Lead

Vuori re‑defines athletic apparel to blend performance with casual style, inspired by an active coastal California lifestyle that merges fitness, creative expression, and everyday life. Our fast‑paced retail environment reflects this ethos, encouraging clarity, enthusiasm, and purpose while enjoying the journey.

The Retail Store Floor Lead leads the sales team by example, fostering customer connections and communicating Vuori’s brand values through product knowledge and a positive outlook. The Floor Lead supervises the retail floor, delegates tasks, and serves as a go‑to resource, working closely with the Store Manager and Assistant Store Manager to ensure seamless operation and exceptional customer experiences.

• Work with the sales team to deliver the best customer experience possible.
• Take ownership of the sales floor and team to prioritize customer experience.
• Prepare fitting rooms, locate sizes, and provide honest, knowledgeable feedback on merchandise style and fit.
• Forge lasting relationships with customers by discussing product details, new releases, and upcoming events.
• Share insights on new items and best‑sellers with both customers and the team.

• Lead day‑to‑day store operations when the General Manager or Assistant Store Manager is absent.
• Motivate the sales team to achieve sales goals in a team‑based commission environment.
• Seek new product knowledge in fashion and active‑wear to serve as a customer expert.
• Guide the team in completing projects while maintaining focus on customer experience.
• Communicate inventory needs to support business goals.

• Collaborate with the Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure smooth operation.
• Lead the team in daily store maintenance, restocking, visual merchandising, and cleaning.
• Adhere to protocol and safety standards for closing/opening the store.
• Encourage employees to give 100%, maintain punctuality, and fulfill role responsibilities.

• Available for morning and/or evening shifts, 8 hours per day, 5 days a week, with at least one weekend day.
• Exemplary punctuality and attendance.
• Ability to build relationships with customers and colleagues.
• Customer‑service expert who creates experiences and proactively handles concerns.
• Capable of prioritizing multiple tasks in a fast‑paced environment.
• Quick learner of new procedures and processes.
• Strong organizational and follow‑through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability, and initiative.
• Willingness to develop new skills and accept feedback.

• Health Insurance
• Savings and Retirement Plan
• Employee Assistance Program
• Generous Vuori Discount & Industry Perks
• Paid Time Off
• Wellness & Fitness benefits

The hourly range for this role is $19/hr - $21/hr
, plus team pooled commission.

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.