Assistant Store Manager

WHO YOU ARE
You're someone who people can rely on, and you're always there when they need a helping hand. You're looking for a new position where you can make a difference in your life, the lives of others, and the world. In return, you seek an organization that appreciates your individuality and supports you as a member of a diverse and talented team.

WHO WE ARE
Habitat for Humanity of Greater Los Angeles has been an active affiliate of Habitat for Humanity International for more than 30 years. By building and preserving affordable housing through new construction, renovations, and home repairs, Habitat LA is transforming communities throughout Los Angeles County. Through access to affordable loans, housing counseling, down-payment assistance, skilled construction training, financial education, and volunteer opportunities, the organization has strengthened families, helped stabilize communities, and fostered economic vitality in the region. On average, the affiliate builds and renovates 100 homes in the Los Angeles region each year, ranking it among the largest affiliates nationwide.

GENERAL DESCRIPTION
Habitat for Humanity of Greater Los Angeles (Habitat LA) is seeking an Assistant Store Manager who will support the General Manager and Store Manager with daily sales and operational focuses in the ReStore. This position is always a leader in the building. The Assistant Manager will oversee the building and all ReStore operations in support of the General Manager and Store Manager.

SUMMARY OF ESSENTIAL FUNCTIONS

• Opens and closes the store as needed. Is always a leader in the building. Follows up on sales, customer service, operations, safety, and merchandising tasks.
• Participates in recruitment, disciplinary, and dismissal processes. Smooth out problems within the workplace.
• Address employee and customer concerns effectively.
• Drives sales through themselves and others by developing their team to be sales-focused. Develops good customer relationships
• Utilizes reporting to better understand sales trends to ensure they are merchandising and pricing to support sales
• Connects with other ReStore teams (other ReStores, logistics and e-commerce) to ensure everyone is aligned with pricing and merchandising.
• Effectively utilizes the marketing tools we have at our disposal to drive sales and awareness around events in the store.
• Develop strategies for better workplace and sales goal achievements.

SUMMARY OF JOB QUALIFICATIONS

• Must have access to reliable transportation, a valid CA driver’s license, and meet the state-required amount of personal automobile liability insurance.
• Must be able to pass a pre-employment drug screen, a criminal background check, and a 75-lb lift test
• At least 2 years of assistant manager experience in a retail setting
• Some experience in sales or meeting sales targets, preferred
• Strong ability to handle customer inquiries, and complaints, and provide excellent service, which is a key component of store management
• Clear verbal and written communication skills to interact with customers, staff, and senior management
• Familiarity with retail systems (e.g., Point of Sale, inventory management software) and basic Microsoft Office skills (Word, Excel).

WORK CONDITIONS

• Frequently, it is required to walk and stand for prolonged periods of time.
• May occasionally lift and/or move up to 75 lbs. alone, and team lift 100 lbs.
• Frequent movement around the office/warehouse/ReStore may be necessary.
• Regular work with computers, including keyboards, mouses, and screens.
• Working conditions consist of high-temperature-controlled workspaces.
• Noise levels are moderate to loud, depending on the work area.

While performing the duties of an Assistant Store Manager, the employee is regularly required to use hands and fingers, handle and/or feel objects, handle tools and/or controls, and talk to and/or hear. Please note that this Job Listing is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

BENEFITS: WE TAKE CARE OF OUR EMPLOYEES
Habitat La jobs come with great benefits including but not limited to

• Healthcare (Medical, Dental & Vision).
• Critical Illness and AD&D insurance.
• Flexible Spending Account.
• 100% employer paid Life Insurance for all employees.
• Very generous 401(K) retirement plan.
• Paid Time Off (PTO) and Vacation.
• Sick Leave Available.
• 12 Paid Holidays.
• Bereavement, Jury Duty, and Voting hours available.
• Employee discounts on items sold in our ReStores.
• Exclusive discounts to amusement parks, entertainment & more.
• Maternity and Parental Leave.
• Employee Assistance, Mental Health, and Counseling Sessions.
• We often promote from within our organization.
• Pet Insurance.
• Free employee parking.

COMPENSATION
Pay Range: $23.00 - $25.00/hr.
Salary offers are based on several factors, including job-related knowledge, experience, and qualifications.