Manager, Store in Store -Bilingual

T-Mobile Retail Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview:
This role is essential for managing retail operations within partner locations to drive customer engagement and sales performance. It involves leading a sales team to deliver product education, customer service, and operational excellence in a high-traffic environment. The role requires maintaining strong partnerships with store partners and ensuring team adherence to standards and procedures. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency.

The work directly impacts customer experiences and contributes to the overall revenue and reputation of the retail organization.

Job Responsibilities:

• Lead and develop the sales team to achieve customer engagement and sales targets through coaching and performance management
• Manage daily store operations including opening, closing, and adherence to retail standards and procedures
• Build and maintain strong partnerships with store-in-store partner leadership and sales teams to support mutual business goals
• Ensure team knowledge of products, services, promotions, and store systems to enhance customer interactions and sales effectiveness
• Monitor and improve customer flow and wait times to optimize the in-store experience and satisfaction
• Also responsible for other duties/projects as assigned by business management as needed

Education and

Work Experience:

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Knowledge, Skills and Abilities:

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):
No DOT Regulated: DOT Regulated Position (Yes/No):
No Safety Sensitive Position (Yes/No):
No Total Target Cash Pay Range: $65,800 - $118,700, inclusive of target incentives Base Pay Range: $49,350 - $89,025

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder–it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth–and we applaud it.

You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be…