Supervisor - Torrance

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters.

The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

Provide excellent customer service by greeting and assisting customers in a friendly and professional manner, working towards specific supervisor targets

Actively engage with customers to understand their needs, offer product recommendations

Stay informed about current products, trends and promotions to provide up-to-date information to customers

Supporting with visual merchandising of the store

Maintain store standards throughout the store, including the back of house

Be a role model for the brand and maintain personal presentation standards

Ensure all products are properly tagged with accurate pricing and product information

Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment

Proficient in using and training the team on how to deal with customer service issues

Closing and opening the store, as well as setting up the cash register

Setting daily team targets and agenda in absence of the manager

Coaching and developing sales assistants, supporting them in delivering their sales targets

Support with inventory management and organization of stockroom

Replenish the shop floor as and when necessary

Communicate daily needs with the management team

Supervise the team and coordinate break times

Report daily activities to the management team