Intimissimi Sales Lead FT at its Del Amo Fashion Center, CA - IAM9 location

Sales Lead

Location:

Torrance, CA 90503. Full-time position, hourly pay range $18.00—$28.00. The Sales Lead is a crucial role for the store, requiring a passion for client service and expertise in contemporary fashion. The role embodies Oniverse Key values:
Open Mind, Passion, Pragmatism, Teamwork, and Goal Orientation.

• Build genuine relationships with clients through thoughtful and consistent outreach.
• Demonstrate a positive and proactive attitude in all situations, consistently exceeding client expectations.
• Demonstrate strong verbal and written communication skills.
• Use multiple means to capture customer information, including phone and written follow‑up.
• Manage client books and follow‑up on shopping experiences and product care inquiries.
• Achieve and exceed personal sales and productivity goals in collaboration with the Store Manager.
• Maintain full knowledge of product benefits to maximize sales opportunities.
• Utilize fashion expertise to inspire others and build collaborative partnerships in a team‑focused environment.
• Support managers in maximizing efficiency of in‑store operations, such as daily replenishment and markdown processing.
• Partner with the Manager to analyze internal systems, tracking store and individual KPIs.
• Maintain visual and housekeeping standards of the store.
• Operate the POS system and handle email, opening and closing procedures.
• Ensure ongoing store cleanliness, including dusting, sweeping, mopping, and sanitizing all areas.

The Sales Lead reports directly to the Assistant Manager and Store Management, ensuring high‑quality customer service and efficient store operations. The role includes training new teammates, supporting new store openings across the US, and participating in nationwide contests to showcase team spirit.

Sales Leads gain daily hands‑on experience across store functions, fostering an entrepreneurial mindset. Opportunities include Guest Experience, Basic Store Operations, Business Acumen, Visual Merchandising, Stock Management, and more. Successful team members often progress internally to Store Managers, District Managers, and Sales Directors.

• Eligibility to work in the United States.
• High school graduate or equivalent.
• 3‑4 years of contemporary fashion retail experience preferred.
• High standards of customer service and advanced selling techniques.
• Strong verbal and written communication skills.
• Self‑motivated, goal oriented, and problem‑solving mindset.
• Capacity to work a flexible schedule, including nights, holidays, and weekends.
• Ability to lift more than 20 pounds, stand for long periods, bend, stretch, and perform repetitive motions.

• Base salary plus monthly bonus based on budget achievement, store volume, and location.
• Medical insurance.
• Pet insurance.
• Paid time off.
• Paid parental leave (eligible).
• 401(k) matching.
• Pre‑tax commuter benefits for transit and parking.
• Sign‑on bonus.
• Referral bonus.
• Employee discount.
• Free uniform and additional perks.

Open to learning, embrace new ideas, and foster an inclusive environment are essential traits. Sales Leads embody authenticity, passion, dynamism, teamwork, and pragmatism, aligning with Calzedonia Group’s Key Values.

Accelerate your skills and build a foundation for your career!