Wellness Sales Associate Bilingual Spanish Speaker

Benefits:

* Employee discounts

* Training & development

* Wellness resources

Benefits & Perks

* Competitive hourly pay + uncapped commission

* Free Core Services (Cryotherapy, Red Light, Compression, Infrared Sauna)

* Heavily discounted Medical and Esthetic services

* Flexible schedules

* Education-rich, wellness-focused environment

Job Summary

We're searching for a proactive, sales-driven wellness professional who thrives in a med spa, fitness, or membership-based environment. As a Wellness Sales Associate, you are the heartbeat of the studio-responsible for driving membership conversions, expertly educating clients on all services, and keeping the studio running at a high standard.

This role requires strong communication, confidence in recommending memberships, and comfort making outbound lead calls to book services and fill the schedule. You will play a key role in pre-booking clients, maximizing utilization, and ensuring every guest has a clear wellness plan.

Key Responsibilities

Sales, Lead Conversion & Membership Growth

* Make outbound calls daily to warm leads, inquiries, and past clients with the goal of booking appointments and converting interest into memberships.

* Use open-ended discovery questions to understand client goals and confidently recommend the best membership or package.

* Present membership options first, then packages, before moving to single services-based on client goals and long-term outcomes.

* Consistently drive membership closes, Core service utilization, and upgrade opportunities.

* Maintain accurate lead tracking, notes, and follow-ups in the CRM system.

Client Scheduling, Pre-Booking & Appointment Management

* Pre-book clients into recurring appointments, supporting consistent usage and better wellness outcomes.

* Help fill the schedule by identifying openings and proactively booking clients into those gaps.

* Confirm upcoming appointments, follow up on missed bookings, and support rebooking efforts.

* Assist with high-volume scheduling, rescheduling, and booking coordination across services.

Expert Service Knowledge (Non-Negotiable)

* Become an expert on every service-Core, Medical, and Esthetics.

* Explain service benefits, safety considerations, pairing recommendations, and usage frequency with confidence.

* Refer clients appropriately to our Medical or Esthetic teams for advanced services.

Client Experience & Studio Operations

* Greet clients and create a welcoming, professional, wellness-focused experience from start to finish.

* Onboard new clients through medical waivers, intake forms, and POS profile creation.

* Conduct engaging studio tours that highlight our offerings and membership value.

* Maintain a clean, safe, organized environment-including laundry, service room resets, sanitization, and overall studio upkeep.

* Complete opening and closing procedures.

* Support team culture by modeling positivity, effort, and alignment with Restore's mission.

* Perform additional tasks as needed to support studio operations.

Qualifications

Required

* 1+ years of sales-focused customer service in wellness, med spa, fitness, tanning, or membership environments

* Comfortable making outbound calls and confidently asking for the booking

* Strong consultative sales skills: open-ended questions, needs-based recommendations, and confident membership presentation

* High initiative, self-motivation, and time management

* Ability to maintain composure and professionalism in a fast-paced environment

* Weekend availability

* Genuine passion for wellness and helping others improve their health

Preferred

* Education or background in kinesiology, personal training, esthetics, or health sciences

* Experience selling memberships or recurring service programs

Who Thrives in This Role

* Someone who loves a challenge in finding the right solution for clients, not just making a sale.

* A confident communicator who is not afraid to recommend a plan

* A proactive team member who fills the schedule, calls leads, and drives results

* Someone who enjoys being the studio expert on all wellness services

* A high-energy, positive person who elevates client and team culture