Inside Sales Manager

Inside Sales Manager

We are looking for a motivated and talented Inside Sales Manager to join our growing team at a fast-paced technology company. The Inside Sales Manager is essential in enabling Broadata's sales team to drive towards exponential growth and efficiency. This role supports the VP of Sales and Director of Customer Operations, supports key accounts, and works closely with cross-functional teams to ensure customer ship dates are met, manages quoting, leads the weekly demand meeting, and oversees backorder resolution.

Successful candidates are highly organized, detail-oriented, and proactive, with the ability to multitask, prioritize, and work independently while driving alignment across departments. This is an excellent opportunity for a detail-driven professional who thrives in a high-tech manufacturing environment and values teamwork, accountability, and continuous improvement. This critical, hands-on role is based in Torrance, CA. We offer a fast-paced, high impact and stimulating work environment with opportunities for professional growth and development within BCI.

Veterans welcome! This is a hands-on position. This is NOT a remote or hybrid position.

Key Responsibilities

• Supports the VP of Sales and Director of Customer Operations with reporting, planning, and execution of sales and order fulfillment priorities.
• Works with various inter-company departments (Production, Shipping, Engineering, etc.) to ensure customer ship dates and expectations are met.
• Supports key accounts and develops customer relationships that enhance growth and communication.
• Leads and/or participates in the weekly demand meeting, tracking open orders and backorder status.
• Manages quoting, order entry and confirmation, pricing and revision verification, and delivery timelines, ensuring all details align with client requirements.
• Coordinate with production, logistics, quality, and sales teams to support customer requirements and project timelines.
• Monitor order status and customer requests and communicate updates to appropriate stakeholders.
• Exercise independent judgment in prioritizing workload, coordinating customer requirements, resolving routine customer concerns, and supporting operational objectives.
• Provides appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets.
• Detail-oriented and proactive, with an ability to anticipate issues and take initiative to solve or escalate to resolve.
• Assists the sales team with administrative tasks, proposal preparation, and client communications to drive business growth.
• Assists in organizing sales meetings, presentations, and client events.
• Prepares sales reports, tracking performance metrics and providing insights to support decision making.
• Other duties as assigned by management.

Job responsibilities within our organization are dynamic. This may not be a complete list of duties. Other responsibilities and duties may be assigned by your supervisor or upper management.

Education & Experience

• A bachelor's or associate degree is highly desired but not required with sufficient prior technical sales experience.
• 5 - 7 years of proven excellence in sales development, inside sales, and sales.
• Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Proven "take charge performer" who has both initiative and a strong bias for action.
• CRM experience is desired.
• Proficient in Microsoft Excel (including VLOOKUP, Pivot Tables).

Skills & Abilities

• Self-starter, able to work alone or within a team environment; collaborates with stakeholders.
• Excellent written and verbal communication skills.
• Positive can-do attitude and tireless work ethic. Driven and self-sufficient.
• Willingness and demonstrated ability to self-learn and adapt to new methods and ideas.
• Detailed oriented mindset to ALL tasks.
• Strong organizational skills, attention to detail and problem solving.
• Ability to handle multiple projects and tasks simultaneously while adhering to strict deadlines.
• Highly responsible, self-motivated, and able to thrive in…