Inside Sales Account Executive

Inside Sales Account Executive

Torrance, California

Are you a dynamic person who is looking to take the next step in your career? Come join VectorUSA's growing Sales Team as an Inside Sales Account Executive. You will gain valuable industry knowledge and experience around the sales and procurement processes, RFP/RFQs, and pipeline generation. You will be working hand in hand with executive leadership when creating strategy and deal structure.

If you are looking for a growth opportunity and a challenging but rewarding experience, consider joining the VectorUSA team.

The Skills You Will Gain:

• Acquire working knowledge of the customer profiles and requirements
• Understanding of In Scope and Out of Scope tasks or escalating to team lead for help in managing expectations
• Acquire working knowledge of VectorUSA's Order Management process
• Achieve level of independence to work non-complex orders through the entire process with minimal errors or recognize issues that require escalation
• Ability to work collaboratively to learn necessary skills to complete the team's daily workload, provide backup, and prepare communications to Account Executives
• Learn the major product lines that VectorUSA and how that technology performs for customers
• Learn to ask consultative questions to determine the best technology for customers
• Acquire ability to quote and book orders from Bill of Materials (BOM)
• Begin to focus on one solution set including hardware and software components to learn the details of that solution set

How Far You Can Go:

• After you have honed your skills on the inside sales desk you will get a chance to build your own successful territory / clients
• Fortune, Fame, Glory… The sky is the limit!!!

What Your Typical Day Will Be:

• Develop new business and regenerate interest from inactive client accounts, by means of cold calling, emailing, and social media cadences.
• Collaborate with the Account Executives and the Marketing team to help drive prospects to company events.
• Pull and scrub leads lists from B2B data platforms, while setting appropriate filters and parameters, to develop targeted prospect lists.
• Maintain communications, along with an organized leads database and CRM, using the tools provided by VectorUSA. Leads may be generated by any of the following: list pulled from online databases, VectorUSA Account Executives, marketing campaigns, partner manufacturers, and/or 3rd party campaigns, 90 days no touch, software and support renewals.
• Provide pertinent notes within these databases, regarding client needs, budgets, and timelines.
• Attend workshops, training, VectorUSA hosted, and 3rd party events, as directed by management
• Flexible with demands on time and able to deal with frequent and last-minute scheduling changes
• Perform the day-to-day management functions required to provide our customers with accurate and timely delivery of hardware, software and services
• Provide high-level administrative support to Account Executives
• Company prospecting and research
• Creating and editing customer facing proposals
• Generating requested quotes
• Managing and following up on deployment orders or sales orders
• Troubleshooting account issues
• Follow up with customers when status changes occur (i.e. delays or product discontinuation)
• Ensure that documentation is complete and accurate
• Provide post-sale support including return merchandise authorizations, accounts receivable issues and other customer service satisfaction issues
• Effectively use VectorUSA internal contact and quoting system in CRM & File Maker.
• Other duties as assigned

What You Bring To The Table:

• High school diploma / GED
• Excellent interpersonal skills
• Clear, concise and professional communication
• Can-do attitude
• Business mindset
• Solid verbal and writing abilities
• Extreme attention to detail
• You must have the ability to absorb technical information and execute
• Strong organizational and time management skills
• Superior knowledge of accessing and using the Internet, MS Office suite, CRM systems, and social media, such as Linked In.
• Ability to cold-call and work as a liaison between the customer and the Account Manager(s).
• Excellent, assertive, courteous, diplomatic, and tactful communication skills are…