Inside Sales Specialist
Job in
Torrance, Los Angeles County, California, 90504, USA
Listed on 2026-09-12
Listing for:
The Panther Group
Full Time
position Listed on 2026-09-12
Job specializations:
-
Sales
Customer Success Management, Inside Sales, CRM Systems & Management, Business Development
Job Description & How to Apply Below
- Support the VP of Sales and Director of Customer Operations with reporting, planning, and execution of sales and order fulfillment priorities.
- Coordinate with Production, Shipping, Engineering, Quality, Logistics, and Sales to ensure customer requirements and delivery commitments are met.
- Manage key customer accounts and build strong relationships that support customer satisfaction and business growth.
- Lead and participate in weekly demand meetings, monitoring open orders, backorders, and production priorities.
- Manage quoting, order entry, order confirmations, pricing, revisions, and delivery schedules to ensure accuracy and alignment with customer requirements.
- Monitor order status and customer requests while providing timely updates to customers and internal stakeholders.
- Resolve routine customer concerns, prioritize competing demands, and exercise sound judgment to support operational goals.
- Provide product information, identify upselling opportunities, and support sales targets.
- Assist with proposals, sales presentations, customer communications, meetings, and client events.
- Prepare sales reports and track performance metrics to support business decisions.
- Proactively identify potential issues and take initiative to resolve or escape them as needed.
- Perform additional duties and responsibilities as assigned by management.
- Associate or bachelor's degree preferred; equivalent technical sales experience considered.
- 5-7 years of experience in sales development, inside sales, or sales support.
- Strong understanding of customer service principles, customer needs, quality standards, and customer satisfaction.
- Proven self-starter with strong initiative, accountability, and a results-driven approach.
- CRM experience preferred.
- Proficient in Microsoft Excel, including VLOOKUP and Pivot Tables
.
- Strong written and verbal communication skills.
- Self-motivated and able to work independently or collaboratively.
- Highly organized, detail-oriented, and proactive.
- Strong problem-solving and decision-making skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Adaptable and willing to learn new systems, processes, and methods.
- Strong relationship-building skills across all levels of an organization.
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