Carrier Sales Representative, Road

Overview

DSV - Global transport and logistics The Carrier Sales Representative, Road US plays a key role within the Road US brokerage team, responsible for sourcing, securing, and managing carrier capacity to support DSV’s freight operations. This position builds and maintains strong carrier partnerships to deliver service, pricing, and transportation solutions for customers. The role involves daily carrier engagement, load coordination, rate negotiation, and proactive shipment tracking from pickup through final delivery to ensure accuracy, efficiency, and customer satisfaction.

• Source, negotiate, and secure carriers and drivers to cover available freight in a cost-effective and service-focused manner.
• Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers.
• Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers.
• Collect and verify all carrier documentation for on-time shipment closeout and billing.
• Build, develop, and maintain long-term carrier relationships to strengthen capacity reliability and responsiveness.
• Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed.
• Assist with customer service and account management functions to ensure consistent communication and successful delivery performance.
• Stay informed on market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing.
• Generate new carrier leads and onboard qualified partners to expand DSV’s carrier network.
• Proactively identify and resolve shipment or service issues with sound judgment and problem-solving.
• Perform additional duties and project work as assigned.

• High School diploma or equivalent required;
  Associate’s or Bachelor’s degree preferred.
• Minimum 1 year of experience in logistics, freight brokerage, or customer service (3+ years preferred).
• Minimum 1 year of carrier sales experience with a focus on drayage (3+ years preferred).
• Strong understanding of transportation and drayage operations, including carrier regulations and best practices.

• Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint); advanced Excel skills preferred.
• Experience using Transportation Management Systems (TMS).
• Strong negotiation, persuasion, and relationship-building abilities.
• Excellent verbal and written communication skills; bilingual (English/Spanish) a plus.
• Analytical thinker with strong mathematical aptitude for pricing and rate analysis.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Thrives under pressure and demonstrates a strong sense of urgency and accountability.
• Positive, motivated, and team-oriented with the ability to work independently and collaboratively.
• Professional phone presence and effective interpersonal communication skills.

Work is primarily sedentary and performed in an office or remote setting, requiring frequent use of a computer, phone, and other standard office equipment. Some movement, such as standing, walking, or light lifting (up to 15 pounds), may be necessary to perform daily tasks or support on-site recruiting events. Travel to driver terminals, job fairs, or other recruiting locations may be required.

The role may involve exposure to typical office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

For this position, the base pay range is $70,500.00 – $80,500.00 annually. Actual compensation will be determined based on experience, skills, education, certifications, and location, in accordance with applicable laws and company policy. Information regarding benefits is available through the DSV Benefits Showcase; eligibility and options vary by location and division.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by law. If you require special assistance or accommodations during the hiring process, please contact Human Resources at  DSV reserves the right to defer or close a vacancy at any time.